IS6602
-
Information Systems Consulting
Course Examiner: Prof. Robert Davison: AC3-6247 T:
3442-7534 E: isrobert@cityu.edu.hk Classes are scheduled in AC1/YEUNG-G7510 1900-2200 Tuesday evenings. Personal Home Page. Syllabus; Coursework; Ethics Approval Form Consent Form |
Class # |
Date |
Title |
Slides |
Additional Readings |
1 |
January 14 |
Introduction |
Turner,
A. N. (1982). Consulting
is more than giving advice. Harvard Business Review, 60(5),
120-129. Christensen,
C. M., Wang, D., & Bever, D. v. (2013). Consulting
on the Cusp of Disruption. Harvard Business Review, 91(10),
106-114 |
|
2 |
January 21 |
Consulting Ethics and Legal Issues |
Hagenmeyer, U. (2007). Integrity
in management consulting: a contradiction in terms?. Business Ethics:
A European Review, 16(2), 107-113 |
|
3 |
February 4 |
Methods
I: Action Research |
Davison, R. M., Martinsons,
M. G., & Ou, C. J. (2012). The
roles of theory in canonical action research. Management Information
Systems: MIS Quarterly, 36(3), 763-786. Davison,
R. M., Martinsons, M. G., & Kock, N. (2004). Principles
of canonical action research. Information Systems Journal, 14(1),
65-86. Theory Wiki: https://is.theorizeit.org/wiki/Main_Page |
|
4 |
February 11 |
Methods
II: Preparing for Diagnosis |
Pohlmann, T., & Thomas, N. M. (2015). Relearning
the Art of Asking Questions. Harvard Business Review Digital Articles,
2-5. |
|
5 |
February 18 |
Methods
III: Tools, Techniques and Theories |
Leech,
B. L. (2002). Asking
questions: Techniques for semistructured interviews. PS: Political Science & Politics, 35(4), 665-668. Kaplan, R. S., & Norton, D. P.
(2014). The
Explainer: The Balanced Scorecard. |
|
6 |
February 25 |
Methods
IV: The Work Systems Method |
Alter,
S. (2013). Work
System Theory: Overview of Core Concepts, Extensions, and Challenges for the
Future. Journal of The Association
for Information Systems, 14(2), 72-121.
Blank
Worksheet |
|
7 |
March 4 |
Initial
Coursework Presentations |
7 (guidelines) |
|
8 |
March 11 |
Planning
Actions: Creating a Proposal for the Client |
||
9 |
March 18 |
Implementing
Consulting Interventions |
Sirkin,
H. L., Keenan, P., & Jackson, A. (2005). The
Hard Side of Change Management. Harvard Business Review, 83(10), 108-118. |
|
10 |
March 25 |
Velox
– A Case Study of Consulting in China |
Wong, L.H.M. and Davison, R.M. (2018) Knowledge Sharing in a Global Logistics Provider: An Action Research Project, Information & Management 55, 5, 547-557. |
|
11 |
April 1 |
Guest Speaker: Professor Maris Martinsons, formerly a consultant with McKinsey; Revision |
||
12 |
April 8 |
Guest Speaker: Kristine Chung, Partner, PWC; Revision |
||
13 |
April 15 |
Final Coursework Presentations |
||
Exam Date: To be confirmed |
Last Updated March 19th, 2025