IS6002 Global IT & KM Consulting

IS6602 - Information Systems Consulting

Course Examiner: Prof. Robert Davison: AC3-6247 T: 3442-7534 E: isrobert@cityu.edu.hk

Classes are scheduled in AC2/LI-2505 1900-2200 Tuesday evenings. Personal Home Page. Syllabus; Coursework; Ethics Approval Form Consent Form

Class #	Date	Title	Slides	Additional Readings
1	January 16th	Introduction	1	The Oracle Way to Consulting Turner, A. N. (1982). Consulting is more than giving advice. Harvard Business Review, 60(5), 120-129. Christensen, C. M., Wang, D., & Bever, D. v. (2013). Consulting on the Cusp of Disruption. Harvard Business Review, 91(10), 106-114
2	January 23rd	Consulting Ethics and Legal Issues	2	Hagenmeyer, U. (2007). Integrity in management consulting: a contradiction in terms?. Business Ethics: A European Review, 16(2), 107-113 7 ethical rules for IT consultants and contractors 8 warning signs of a bad consultant
3	January 30th	Methods I: Action Research	3	Davison, R. M., Martinsons, M. G., & Ou, C. J. (2012). The roles of theory in canonical action research. Management Information Systems: MIS Quarterly, 36(3), 763-786. Davison, R. M., Martinsons, M. G., & Kock, N. (2004). Principles of canonical action research. Information Systems Journal, 14(1), 65-86. Theory Wiki: https://is.theorizeit.org/wiki/Main_Page
4	February 6th	Methods II: Preparing for Diagnosis	4	The Art of Listening Well Pohlmann, T., & Thomas, N. M. (2015). Relearning the Art of Asking Questions. Harvard Business Review Digital Articles, 2-5. 5 Behaviors of a Successful and Trustworthy Consultant
5	February 20th	Methods III: Tools, Techniques and Theories	5	Leech, B. L. (2002). Asking questions: Techniques for semistructured interviews. PS: Political Science & Politics, 35(4), 665-668. Kaplan, R. S., & Norton, D. P. (2014). The Explainer: The Balanced Scorecard.
6	February 27th	Methods IV: The Work Systems Method	6	Alter, S. (2013). Work System Theory: Overview of Core Concepts, Extensions, and Challenges for the Future. Journal of The Association for Information Systems, 14(2), 72-121. Blank Worksheet Case Example from this week's class - Scatex
7	March 5th	Initial Coursework Presentations	7 (guidelines)
8	March 12th	Planning Actions: Creating a Proposal for the Client	8	12 Reasons Your Proposal Will Be Rejected
9	March 19th	Implementing Consulting Interventions	9	Sirkin, H. L., Keenan, P., & Jackson, A. (2005). The Hard Side of Change Management. Harvard Business Review, 83(10), 108-118.
10	March 26th	Velox – A Case Study of Consulting in China	10	Wong, L.H.M. and Davison, R.M. (2018) Knowledge Sharing in a Global Logistics Provider: An Action Research Project, Information & Management 55, 5, 547-557.
11	April 2nd	Guest Speakers: Fareeda Cassumbhoy, Chief Digital Officer @ Pico; Maris Martinsons formerly @ McKinsey
12	April 9th	Revision PEQ1 PEQ2
13	April 16th	Final Coursework Presentations
Exam Date: