Chuan-Hoo (CH) TAN
Email: ch.tan@cityu.edu.hk
Phone: +852 3442 9720
Fax: +852 3442 0370 		CH Tan is an Assistant Professor at the Department of Information Systems, City University of Hong Kong. He obtained his PhD in Information Systems from National University of Singapore.

His research interests include the design and evaluation of consumer-based decision support interfaces, electronic commerce, mobile commerce as well as technology adoption and usage. In recent years, CH has conducted several field experiments involving real users of technological products for commercial and organizational purposes. His recent industrial collaborations focus on marketing analytics.

CH is a member of the Association for Information Systems since 2003 and is currently serving as editorial review board member for several leading Information Systems journals including IEEE Transactions on Engineering Management, Journal of the AIS, and Journal of Database Management. CH is also a Webtrends Certified Professional.
     

Journal Publications
  1. Li, Y. and Tan, C. H., “Matching Business Strategy and CIO Characteristics and Its Impact on Organizational Performance,” Journal of Business Research, accepted.
  2. Tan, W. K., Tan, C. H., and Teo, H. H., “Conveying Information Effectively in a Virtual World: Insights from Synthesized Task Closure and Media Richness,” Journal of the American Society for Information Science and Technology, forthcoming.
  3. Tan, C. H., Sutanto, J., and Phang, C. W., “An Empirical Assessment of Second Life vis-à-vis Chatroom on Media Perceptual Assessment and Actual Task Performance,” IEEE Transactions on Engineering Management, forthcoming (all authors are of equal contributions).
  4. Li, M. X., Tan, C. H., Teo, H. H., and Wei, K. K., “Effects of Product Learning Aids on the Breadth and Depth of Recall,” Decision Support Systems, forthcoming.
  5. Tan, W. K., Tan, C. H., and Teo, H. H., "Consumer-based Decision Aid that Explains Which to Buy: Decision Confirmation or Overconfidence Bias?" Decision Support Systems, Volume 53, Issue 1, April 2012, 127-141.
  6. Sutanto, J., Tan, C. H., Battistini, B. and Phang, C. W., “Emergent Leadership in Virtual Collaboration Settings: A Social Network Analysis Approach,” Long Range Planning, Volume 44, Issues 5-6, October-December 2011, 421-439.
  7. Li, Y., Tan, C. H., Xu, H., and Teo, H. H., "Open Source Software Adoption: Motivations of Adopters and Amotivations of Non-Adopters," The DATA BASE for Advances in Information Systems, Volume 42, Issue 2, May 2011, 76-94.
  8. Sutanto, J., Phang, C. W., Tan, C. H., and Lu, X. H., "Dr. Jekyll vis-à-vis Mr. Hyde: Personality Variation between Virtual and Real Worlds," Information & Management, Volume 48, Issue 1, January 2011, 19-26.
  9. Tan, C. H., Goh, K. Y., and Teo, H. H., "Effects of Comparison Shopping Websites on Market Performance: Does Market Structure Matter?" Journal of Electronic Commerce Research, Volume 11, No. 3, August 2010, 193-219.
  10. Tan, W. K. and Tan, C. H., “Teaching Information Systems Development via Process Variants,” Journal of Information Systems Education, Volume 21, No. 2, July 2010, 159-172.
  11. Tan, C. H., Teo, H. H., Benbasat, I., "Assessing Screening and Evaluation Decision Support Systems: A Resource-Matching Approach," Information Systems Research, Volume 21, Issue 2, June 2010, 305-326.
  12. Gasimov, A., Sutanto, J., Tan, C. H., and Phang, C. W., "Do the Means and the Source Matter? A Study on the Actual Usage of Digitally Disseminated Coupons," AIS Transactions on Human-Computer Interaction, Volume 2, Issue 1, March 2010, 1-15.
  13. Tan, C. H., Teo, H. H., and Xu, H., "Online Auction: The Effects of Transaction Probability and Listing Price on a Seller's Decision-Making Behavior," Electronic Markets, Volume 20, Issue 1, March 2010, 67-79.
  14. Tan, C. H., Tan, W. K., and Teo, H. H., "Designing an Information Systems Development Course to Incorporate Agility, Flexibility, and Adaptability," Communications of the Association for Information Systems, Volume 26, March 2010, 171-194.
  15. Tan, C. H., Yang, X. and Xu, H., “An Investigation of the Word-Processing Software Market War in South Korea: A Game-Theoretic Approach,” Information & Management, Volume 47, March 2010, 96-101.
  16. Tan, C. H., Teo, H. H., Li, Y., and Xie, E., "Designing Sniping Agents," Annals of Operations Research, Volume 168, 2009, 291-305.
  17. Tan, C. H., and Teo, H. H., "Training Future Software Developers to Acquire Agile Development Skills," Communications of the ACM, Volume 50, Number 12, December 2007, 97-98.
  18. Yang, X., Li, Y., Tan, C. H., and Teo, H. H., “Students’ Participation Intention in an Online Discussion Forum: Why is Computer-Mediated Interaction Attractive?” Information & Management, Volume 44, August 2007, 456-466.
  19. Li, Y., Tan, C. H., Teo, H. H., and Tan, B. C. Y., "Innovative Usage of Information Technology in Organizations: Do CIO Characteristics Make a Difference?" IEEE Transactions on Engineering Management, Volume 53, Number 2, May 2006, 177-190.
   

Conference/Workshop Proceedings
  1. Li, M. X., Jiang, Q. Q., Tan, C. H., and Wei, K. K., “Evidence from Functional Neuroimaging of Game Elements and User Engagement in Online Gaming Application,” Proceedings of the Gmunden Retreat on NeuroIS, June 3-6 2012.
  2. Purao, S., Bolloju, N., and Tan, C. H., “Designing-in-the-Large: Combining Local Perspectives to Design Global Solutions for Effective Enterprise Integration,” Proceedings of the 7th International Conference on Design Science Research in Information Systems and Technology, Las Vagas, Nevada, May 2012.
  3. Jiang, Q. Q., Tan, C. H., Phang, C. W., and Wei, K. K., “Using Sequence Analysis to Classify Web Usage Patterns across Websites,” Proceedings of the 45th Hawaii International Conference on Systems Sciences (HICSS), Maui, Hawaii, January 2012.
  4. Huang, L. Q., Tan, C. H., and Ke, W. L., “Comprehension of Online Consumer-Generated Product Review: A Construal Level Perspective,” Proceedings of the 32nd Annual International Conference on Information Systems (ICIS), Shanghai, China, December 2011.
  5. Li, M. X., Huang, L. Q., Tan, C. H., and Wei, K. K., "Assessing the helpfulness of Online Product Review: A Progressive Experimental Approach," Proceedings of the 15th Pacific-Asia Conference on Information Systems (PACIS), Brisbane, Australia, July 2011 (first 2 authors are of equal contributions).
  6. Kang, L. L., Wang, X., Yang, X. and Tan, C. H., “Enhancing Organizations Operational Efficiency through Environmental Performance Improvement: A Resource-Based View of IT Resources,” Proceedings of the 5th China Summer Workshop on Information Management (CSWIM), Harbin, China, June 2011.
  7. Li, M. X., Tan, C. H., Wei, K. K., and Wang, K. L., “Where to Place Product Review? An Information Search Process Perspective,” Proceedings of the 31st Annual International Conference on Information Systems (ICIS), St. Louis, United States, December 2010.
  8. Li, M. X., Tan, C. H., Teo, H. H., and Wei, K. K., “How to Display Branded and Non-Branded Products in the Online Shopping Website?” Proceedings of the 31st Annual International Conference on Information Systems (ICIS), St. Louis, United States, December 2010.
  9. Palme, E., Tan, C. H., Sutanto, J., and Phang, C. W., “Choosing the Smart Phone Operating System for Developing Mobile Applications,” Proceedings of the 12th International Conference on Electronic Commerce (ICEC), Honolulu, Hawaii, August 2010.
  10. Li, M. X., Tan, C. H., Wei, K. K., Sia, C. L., Teo, H. H., and Phang, C. W., “Effects of Product Learning Aids on Breadth and Depth of Recall: An Empirical Investigation,” Proceedings of the 14th Pacific-Asia Conference on Information Systems (PACIS), Taipei, Taiwan, July 2010.
  11. Gasimov, A., Tan, C. H., Phang, C. W., and Sutanto, J., "Visiting Mobile Application Development: What, How and Where," Proceedings of the 9th International Conference on Mobile Business (ICMB), Athens, Greece, June 2010.
  12. Sia, C. L., Shi, Y. N., Wei, J., Yang, J. B., Wang, N. and Tan, C. H., "Leveraging Social Grouping for Organizational Endorsement in Mobile Commerce Across Cultures: Transforming Outgroups into Ingroups," Proceedings of the 9th International Conference on Mobile Business (ICMB), Athens, Greece, June 2010.
  13. Gasimov, A., Sutanto, J., Phang, C. W., and Tan, C. H., “An Exploratory Field Experiment on Actual Usage of Discount Coupons,” Proceedings of the 8th Workshop on HCI Research in MIS (SIGHCI), Phoenix, Arizona, December 2009 (best paper nominee).
  14. Bolloju, N. and Tan, C. H., “Synthesizing System Integration Requirements Model Fragments,” Proceedings of the 13th Pacific-Asia Conference on Information Systems (PACIS), Hyderabad, India, July 2009.
  15. Tan, W. K., Tan, C. H., and Teo, H. H., "Would I Use My Personal Blog for Commercial Exchange?," Proceedings of the 17th European Conference on Information Systems (ECIS), Verona, Italy, June 2009.
  16. Li, Y., Tan. C. H., and Teo, H. H., “Aligning CIO Characteristics to Business Strategy: An Empirical Investigation,” Proceedings of the 42th Hawaii International Conference on Systems Sciences (HICSS), Big Island, Hawaii, January 2009.
  17. Yu, T., Teo, H. H., and Tan, C. H., "Direct and Indirect Use of Information Systems in Organizations: An Empirical Investigation of System Usage in a Public Hospital," Proceedings of the 29th Annual International Conference on Information Systems (ICIS), Paris, France, December 2008.
  18. Li, Y., Tan, C. H., and Teo, H. H., "Open Source Software Adoption: An Investigation into Motivations and Amotivations of Users," Proceedings of the 14th Annual Americas Conference on Information Systems (AMCIS), Toronto, Canada, August 2008.
  19. Tan, W. K., Tan, C. H., and Teo, H. H., "Understanding the Exchange Intention of Individual Blogger," Proceeding of the IFIP Working Group 8.2 Working Conference on IT and Institutional Change in the Service Economy: Challenges and Possibilities for the 21st Century (IFIP WG8.2), Toronto (Ontario), Canada, August 2008.
  20. Tan, C. H., Tan, W. K., and Teo, H. H., "Training Students to be Agile Information Systems Developers: A Pedagogical Approach," Proceedings of the 46th ACM SIGMIS International Conference on Computer Personnel Research (SIGMIS-CPR), Charlotteville (Virginia), United States, April 2008.
  21. Li, Y., Tan, C. H., and Teo, H. H., "Firm-Specificity and Organizational Learning-related Scale on Investment in Internal Human Capital for Open Source Software Adoption," Proceeding of the 46th ACM SIGMIS International Conference on Computer Personnel Research (SIGMIS-CPR), Charlotteville (Virginia), United States, April 2008.
  22. Tan, C. H., Goh, K. Y., and Teo, H. H., "An Investigation of Online Group-Buying Institution and Buyer Behavior," Proceeding of the 12th International Conference on Human-Computer Interaction (ICHCI), Beijing, China, July 2007.
  23. Yang, X., Tan, C. H., and Teo, H. H., "User Response to Free Trial Restrictions: A Coping Perspective," Proceeding of the 12th International Conference on Human-Computer Interaction (ICHCI), Beijing, China, July 2007.
  24. Goswami, S., Tan, C. H., and Teo, H. H., "Exploring the Website Features that can Support Online Collaborative Shopping?" Proceedings of the 11th Annual Pacific-Asia Conference on Information Systems (PACIS), Auckland, New Zealand, July 2007.
  25. Tan, C. H., Yang, X., and Teo, H. H., "When Counterfactual Thinking Meets Technology Acceptance Model: An Investigation," Proceedings of the IFIP Working Group 8.6 Working Conference on Organizational Dynamic of Technology-based Innovation: Diversifying the Research Agenda (IFIP WG8.6), Manchester, United Kingdoms, June 2007, 507-511.
  26. Tan, C. H., Goh, K. Y., Teo, H. H., and Sim, K. S., "Buyout Option & Reserve Price in Online Auctions: Should I Bid or Buy Out?" Proceeding of the 27th Annual International Conference on Information Systems (ICIS), Miwaukee (Wisconsin), United States, December 2006.
  27. Yang, X., Teo, H. H., and Tan, C. H., "A Psychological Reactance Perspective on Time and Functionality Restrictions of Free Trial Software: Are You Willing to Evaluate the Software?" Proceeding of the 27th Annual International Conference on Information Systems (ICIS), Miwaukee (Wisconsin), United States, December 2006.
  28. Li Y., Tan, C. H., Teo, H. H., and Watson, R. T., "An Institutional Perspective of Open Source Software Adoption in Organizations: A Cross-Country Investigation," Proceedings of the 16th Annual Workshop on Information Technologies and Systems (WITS), Miwaukee (Wisconsin), United States, December 2006.
  29. Li Y., Tan, C. H., and Teo, H. H., "A Discriminant Analysis of Organizations' Adoption of Open Source Software: A Human Capital Perspective," Proceeding of the World Congress on Intellectual Capital (WCIC), Seoul, South Korea, August 2006 (best paper award).
  30. Li, Y., Tan, C. H., Teo, H. H., and Mattar, A.T., “Motivating Open Source Software Developers: Influence of Transformational and Transactional Leaderships,” Proceeding of the 44th ACM SIGMIS International Conference on Computer Personnel Research (SIGMIS-CPR), Claremont (California), United States, April 2006.
  31. Tan, C. H., Yang, X., Teo, H. H., and Lin, G., "An Empirical Investigation of the Auction Buyer's Choice to Buy Out or Bid: Cry of Regret or Laugh of Satisfaction?" Proceeding of the 26th Annual International Conference on Information Systems (ICIS), Las Vegas (Nevada), United States, December 2005, 783-795.
  32. Li, Y., Tan, C. H., Teo, H. H., and Siow, A., "A Human Capital Perspective of Organizational Intention to Adopt Open Source Software," Proceeding of the 26th Annual International Conference on Information Systems (ICIS), Las Vegas (Nevada), United States, December 2005, 137-149.
  33. Tan, C. H., Yang, X., Chan, Y. P., and Teo, H. H., "An Investigation of Book Market Aggregation in Amazon," Proceeding of the 11th Annual Americas Conference on Information Systems (AMCIS), Omaha (Nebraska), United States, August 2005, 10-17.
  34. Tan, C. H., Goswami, S., Zhong, Y. Q., and Chan, Y. P., "Conceptual Evaluation of Weblog as a Computer-Mediated Communication Application," Proceeding of the 11th Annual Americas Conference on Information Systems (AMCIS), Omaha (Nebraska), United States, August 2005, 2361-2367.
  35. Yang, X. Li, Y., Tan, C. H., and Teo, H. H., "The Motivators of Students' Behavioral Intention towards Online Discussion Forum Participation," Proceeding of the 11th Annual Americas Conference on Information Systems (AMCIS), Omaha (Nebraska), United States, August 2005, 563-571.
  36. Tan, C. H., Chan, Y. P., Yang, X., Chan, H. C., and Teo, H. H., "Effects of Choice Contrast and Order Sequence on Consumer Judgment and Decision in Comparison-Shopping Assisted Environment," Proceedings of the 3rd Annual Workshop on HCI Research in MIS (SIGHCI), Washington, D. C., United States, December 2004, 90-94.
  37. Tan, C. H., "Battle for Dominance in the Word-Processing Software Market in Korea: How and Why Microsoft Tipped the Market as an Entrant? Is it by Chance?" Proceeding of the 8th Annual Pacific-Asia Conference on Information Systems (PACIS), Shanghai, China, July 2004, 1641-1653.
  38. Li, Y., Tan, C. H., and Teo, H. H., "The Dynamic Transformation of an Open Source Software Project Leader: A Micro-Organizational Behavioral Perspective," Proceeding of the 8th Annual Pacific Asia Conference on Information Systems (PACIS), Shanghai, China, July 2004, 2226-2232.
  39. Yang, X., Li, Y., Tan, C. H., and Teo, H. H., "What Motivates a Student to Participate in the Electronic Discussion Forum: A Survey Study of Students' Participation Intention," Proceeding of the 8th Annual Pacific-Asia Conference on Information Systems (PACIS), Shanghai, China, July 2004, 701-712.
  40. Tan, C. H., "Comparison-Shopping websites: An Empirical Investigation on the Influence of Decision Aids and Information Load on Consumer Decision-Making Behavior," Proceedings of the 24th Annual International Conference on Information Systems (ICIS), Seattle (Washington), United States, December 2003, 1-14.
  41. Tan, C. H., Teo, H. H., Lee, T. S. Y., and Hui, K. L., "Effects of Visual Cues on Buyer Information Acquisition: An Empirical Investigation at Yahoo! Auction, What Attracts Auction Buyers!" Proceedings of the 6th Annual Pacific-Asia Conference on Information Systems (PACIS), Tokyo, Japan, September 2002, 206-219.
  42. Tan, C. H., Teo, H. H., and Wan, W., "Withering Comparison-Shopping Agent: Strategies for Survival," Proceedings of the 6th Annual Pacific-Asia Conference on Information Systems (PACIS), Tokyo, Japan, September 2002, 230-245.
     

Teachings
  1. Marketing Intelligence Systems (Undergraduate, CityU) - web analytics, mobile analytics
  2. Project Management and Outsourcing (Graduate, CityU)
  3. Business System Sourcing and Offshoring (Undergraduate, CityU)
  4. eBusiness System Integration (Graduate, CityU)
  5. Information Systems Development Project (Undergraduate, NUS) - Java EE, agile software development
  6. Economics of e-Business (Undergraduate, NUS)
  7. Management of Information Systems (Undergraduate, NUS)
  8. Technology Strategy and Management (Undergraduate, NUS)
  9. Telecommunication for Business (Undergraduate, NUS)
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