HICSS-38

Internet and the digital

economy Track

Co-Chair:  David R. King
JDA Software Group, Inc.
14400 N. 87th Street
Scottsdale, AZ 85260-3649
Tel: 480-308-3000
Fax: 480-308-3001
David.king@jda.com

 Co-Chair:  Alan Dennis
JOHN T. CHAMBERS OF INTERNET SYSTEMS
INFORMATION SYSTEMS DEPARTMENT
KELLEY SCHOOL OF BUSINESS
INDIANA UNIVERSITY
BLOOMINGTON,  IN  474405
TEL: 812-855-2691
FAX:  812-856-3355
www.kelley.iu.edu/ardennis

Minitracks:

Business-to-Business Electronic Commerce
(Fu-ren Lin, Judith Gebauer, Michael J.P. Shaw)

Development and Application of Web Services Technology and Standards
(William Dave Haseman, Marc N. Haines)

Electronic Customer Relationship Management
(Nicholas C. Romano, Jr, Jerry Fjermestad)

Electronic Marketing
(Ajit Kambil, Arnold Kamis, Marios Koufaris, Bruce D. Weinberg)

M- and E-Commerce Systems Development
(Virpi Kristiina Tuunainen, Keng Siau, Sandeep Purao, Matti Rossi)

Environmental Online Communication
(Arno Scharl, Susan Senecah)

Ethical, Legal and Economic Issues in the Digital Economy:  Intellectual Property
Rights,  Piracy, Trust and Privacy
(Alok Gupta, Ramnath Chellappa)
 

Information Systems Accessibility
(Nicholas C. Romano, Eleanor T. Loiacono-Mello, Scott McCoy)

Information Systems Security
(Gurpreet Dhillon, Mikko T. Siponen, Raj Sharman)

Online Communities in the Digital Economy
(Blair Nonnecke, Ulrike Lechner, Petra Schubert)

Open Source Software Development
(Kevin Crowston, Hala Annabi)

(The) Peer-to-Peer Paradigm
(Kai Fischbach, Detlef Schoder)

Standards and Standardization
(Joel West, Henk de Vries)

Value Webs in the Digital Economy
(Helmut Krcmar, Kalle Lyytinen)

 

Business-to-Business Electronic Commerce
This minitrack focuses on systems and processes that support the flow of information within and between organizations, as it occurs in procurement, manufacturing, sales, and distribution of goods, information,  and services. At the center of attention will be the impacts of new technologies on inter-organizational transaction processes, as well as on industries and market structures. The minitrack emphasizes the management of business-to-business settings such as supply chains or e-marketplaces

• The impacts of B2B electronic commerce on business processes, organizations, and markets
• Managing supply-chain collaboration and joint processes for order fulfillment, product development, and procurement
• The use and implications of dynamic pricing mechanisms, such as negotiations and auctions, in B2B Electronic Commerce
• Business system design and analysis for B2B Electronic Commerce
• Aligning B2B Electronic Commerce strategies with overall business strategies
• The application of new technologies (e.g., mobile, RFID)
• The analysis of make-or-buy-decisions
• Economic analysis of B2B Electronic Commerce business models
• Technical requirements and architectures to enable B2B Electronic Commerce
• Impact of new technologies on business network design and strategic alliances
• The emerging standards (e.g., Rosetta Net, Web services) for B2B transactions, the development and adoption of these standards, and their impact on collaborative processes

 Minitrack Co-chairs
Fu-ren Lin (Primary contact)
Department of Information Management
National Sun Yat-sen University
Kaohsiung, Taiwan 804 R.O.C.
frlin@cc.nsysu.edu.tw

Judith Gebauer
Department of Business Administration
Center for Information Systems and Management
University of Illinois at Urbana-Champaign
1206 S. Sixth Street
Champaign, IL 61820 U.S.A.
gebauer@uiuc.edu

Michael J.P. Shaw
Department of Business Administration
Center for Information Systems and Management
University of Illinois at Urbana-Champaign
1206 S. Sixth Street
Champaign, IL 61820 U.S.A.
m-shaw2@uiuc.edu

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Development and Application of Web Services Technology and Standards
Web Services (also commonly referred to as XML Web Services) are established on a set of XML-based technology standards used in the context of application-to-application interaction in a distributed computing environment. A Web Service has an interface described in a machine-processable format. Other systems interact with the Web service in a manner prescribed by its description using SOAP-messages, typically conveyed using HTTP with an XML serialization in conjunction with other Web-related standards.  

While core standards for the interface description and message transport have matured and are being widely implemented, standards relating to other layers of the Web Services “technology stack” (e.g., orchestration, security, and reliability) are still emerging. 

This provides interesting and relevant research opportunities regarding their development and application, including   

• examination of strategies and approaches of WS technology application,
• studies on the organizational impact of the adoption of WS technology.
• reviews of existing standards or implementation tools and discussion of their current and future development,
• proposals for development, extensions and improvements of standards,

 Minitrack Co-chairs
William Dave Haseman (Primary Contact)
School of Business Administration
University of Wisconsin-Milwaukee
PO Box 742
Milwaukee, WI  53201
Phone:  414-229-4357
Office:  414-229-3333
Fax:      414-229-4477
email:  daveh@uwm.edu

Marc N. Haines
School of Business Administration
University of Wisconsin-Milwaukee
PO Box 742
Milwaukee, WI  53201
Phone:  414-229-3773
Office:  414-229-4235
Fax:      414-229-4477
email:  mhaines@uwm.edu

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 Electronic Customer Relationship Management
Electronic Commerce (eCommerce) continues to be a significant, pervasive issue for both enterprises and customers. eCommerce is comprised of two relationship types: those between enterprises and customers; and those between and among enterprises.  It is the former this minitrack addresses.  Fundamentally ECCRM concerns attracting and keeping “Economically Valuable” customers and repelling and eliminating “Economically Invaluable” ones.

Potential topics include but are not limited to:

·         ECCRM within Markets

• How markets will emerge?
• How the balance of power between suppliers and buyers may shift?
• Who will benefit most from changing market structures?

·         ECCRM within Business Models

• Will new Customer Relations Management Processes be developed? and how will they be structured?
• What types of cooperative norms will develop within eCommerce virtual communities?

·         ECCRM Technological Issues

• What types of interfaces are best for producing sales?
• Can the number of actions required for an electronic purchase be minimized?

·         ECCRM Human Issues

• Customer Commitment to Relationships
• Customer Trust
• Privacy
• Customer Satisfaction
• Customer Interactions

·         Knowledge Management For ECCRM

• Customer Profiles, Knowledge Elicitation and Creation
• Knowledge Analysis
• Knowledge Representation

·         Case Studies and Demonstrations of 'Real World' ECCRM Applications

Minitrack Co-chairs
Nicholas C. Romano, Jr.  (Primary Contact)
College of Business Administration 
Department of Management Science and Information Systems
Oklahoma State University
700 North Greenwood Avenue
Tulsa, OK 74106-0700 USA
Phone: (918) 594-8506
Fax: (918) 594-8281
Nicholas-Romano@MSTM.OKState.EDU

Jerry Fjermestad
School of Management
New Jersey Institute of Technology
University Heights
Newark NJ 07102
Tel: (973) 596-3255
Fax: (973) 596-3074
fjermestad@adm.njit.edu

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Electronic Marketing
Firms are still learning how to effectively market in new media. What are the effective strategies to attract customers, increase involvement and purchases, and ensure repeat visits to online or physical stores? How do consumers behave in online auctions? How do they respond to novel forms of advertising or representation of product and store information?

Submitted papers may be quantitative or qualitative, including:

·        Rich descriptive statistics of online customer behavior

·    Tested theories of online user behavior

·        Novel analytic models and frameworks on how new technologies impact electronic marketing to customers or organization of the marketing function

·        Detailed case studies of electronic marketing applications used to generate theories and hypotheses through comparative case analysis or to illustrate novel business practices

·        The design and critical evaluation of novel electronic marketing systems and embedded methods

·    Validated new instruments to measure constructs

·    Data collection methods

·    Ethnography

Minitrack Co-chairs
Ajit Kambil (Primary Contact)
Deloitte Research
Deloitte and Touche
200 Berkeley Street
Boston, MA 02116
(T) 617-437-3636
(F) 617-437-5636
AKambil@yahoo.com

Arnold Kamis
Department of Computer Information Systems
Bentley College
175 Forest Street
Waltham, MA 02458
(T) 781-891-2296
(F) 781-788- 2949
akamis@bentley.edu

Marios Koufaris
Department of Statistics and Computer Information Systems
Baruch College, City University of New York
55 Lexington Ave., Box B11-220
New York, NY 10010
(T) 646-312-3373
(F) 646-312-3351
marios_koufaris@baruch.cuny.edu

Bruce D. Weinberg
Marketing Department
Bentley College
175 Forest Street
Waltham, MA 02458
(T) 781-891-2276
(F) 781-788-6456
celtics@bentley.edu

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M- and E-Commerce Systems Development
The minitrack focuses on systems development issues related to m-commerce and e-commerce systems. We seek research papers, case studies, and practitioner reports on systems development methods and methodologies targeted specifically for m-commerce and e-commerce applications. They can be either about e-commerce systems in general or mobile commerce systems in particular. We are especially interested in conceptual and empirical papers describing novel methods and approaches to analysis and realization of e- and m-commerce systems. We believe that these approaches are particularly important now that large companies are re-aligning their internal systems towards virtual value chains and total transparency of legacy systems over the Internet.

Topics include (but not limited to)

• Information Modeling for M- and E-Commerce
• Mobile Computing and Mobile Commerce
• Extreme Modeling and Extreme Programming for M- and E-Commerce
• Modeling Business-to-business M- and E-Commerce
• Modeling M- and E-Commerce Architectures
• M- and E-Commerce Inspired Re-engineering
• M- and E-Commerce Systems Development Tools and Methods
• Development of Services that Span from PDAs to Web to Digital TV
• Background System Integration (e.g., architectural issues)
• Object-Orientated Methods and Methodologies (e.g., UML, UP)

• Requirements Engineering for M- and E-Commerce

Minitrack Co-chairs
Virpi Kristiina Tuunainen  (Primary Contact)
Helsinki School of Economics and Business Administration
P.O. Box 1210
FIN-00101 Helsinki
Finland
Phone: +358-9-43138255
Fax  :   +358-9-43138700
URL: http://www.hkkk.fi/~tuunaine
tuunaine@hkkk.fi

Keng Siau
Department of Management
209 College of Business Administration
University of Nebraska - Lincoln
Lincoln, NE 68588-0491, USA
Tel: (402) 472-3078
Fax: (402) 472-5855
URL: http://www.ait.unl.edu/siau/
ksiau@unl.edu

Sandeep Purao
School of Information Science and Technology
The Pennsylvania State University, University Park
001 Thomas Building
State College, PA 16802
Phone: 814.863.0017
spurao@ist.psu.edu

Matti Rossi
Helsinki School of Economics and Business Administration
P.O. Box 1210
FIN-00101 Helsinki
Finland
Phone: +358-9-43138996
Fax  :   +358-9-43138777
URL: http://www.hkkk.fi/~mrossi
mrossi@hkkk.fi

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Environmental Online Communication
This minitrack focuses on the design, implementation, management, funding, promotion, use and evaluation of environmental information systems. It investigates the role of such systems in building communities, maintaining organizations, engaging large groups in decision-making, and supporting education and advocacy campaigns. Theoretical work on the methodological, technological and organizational foundations of environmental online communication complements case studies of successfully deployed and planned systems.

Possible topics for submissions include but are not limited to:

·        Raising Environmental Awareness

• Online Advocacy
• Electronic Fundraising
  (e.g. Click-to-Donate Programs, Cause-Related Shopping Sites)
• Topic Detection and Tracking of Environmentally Relevant Topics
• Environmental Online Education

·        Environmental Web Portals

• System Architecture and Maintenance
• Development Methodologies Considering the Dynamics, Complexity,
  and Distributed Character of Environmental Issues
• Information Modeling and Visualization

·        Environmental Sciences

• Sharing and Communicating Scientific Data
• Translating Scientific Knowledge into Behavioral Change
• Geographically Referenced Environmental Data

·        Corporate Sustainability

• Environmental Impact of Corporate Information Systems
• Environmental Reporting via the World Wide Web
• Socially Responsible Investment Portals

·        Environmental Networks and Virtual Communities

• Trust & Credibility
• Online Collaboration

Minitrack Co-chairs
Arno Scharl (Primary Contact)
Professor of Information Systems
University of Western Australia, Business School
35 Stirling Highway, Crawley, WA 6009, Australia
Tel:  +61-8-6488-3908
Fax: +61-8-6488-1004
Websites:  http://www.ECOresearch.net/scharl/
                 http://www.ecoresearch.net/hicss
Email:  arno.scharl@uwa.edu.au

Susan Senecah
Associate Professor of Environmental Studies
State University of New York, College of Environmental Science and Forestry
1 Forestry Drive, Syracuse, NY 13210
315-470-6570
Fax: 315-470-6915
http://www.esf.edu/es/faculty/senecah.htm
ssenecah@mailbox.syr.edu

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Ethical, Legal and Economic Issues in the Digital Economy:  Intellectual Property Rights, Piracy, Trust and Privacy
The minitrack on Ethical, Legal and Economic Issues in the Digital Economy:  Intellectual Property Rights, Piracy, Trust and Privacy invites researchers to present their work on issues relevant to intellectual property rights, piracy, privacy, and trust in the digital age.  The papers considered could be technical, analytical, empirical, prototype descriptions, or conceptual.  We will like to have a mixture of all the issues presented and discussed including the social, behavioral, and international issues.

Minitrack Co-chairs
Alok Gupta (Primary contact)
Information and Decision Sciences Department
3-365 Carlson School of Management
University of Minnesota
321 - 19th Avenue South
Minneapolis, MN 55455
agupta@csom.umn.edu

Ramnath Chellappa
Information Systems                                 
Marshall School of Business   
3670 Trousdale Pkwy, BRI 401G      
University of Southern California  
Los Angeles, CA 90089-0809 
(213) 740 3920  (off)
(213) 740 7313  (fax)
Web:  http://rcf.usc.edu/~chellapp
email: ram@marshall.usc.edu

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Information Systems Accessibility
Accessibility is the ability of persons, regardless of ability, to easily access information, regardless of form, structure, or presentation. Fifty-four million Americans—nearly one in five—live with some form of disability (cognitive, visual, or audio) that makes accessing information difficult. Though great strides have been made during the past decade to accommodate those with special needs (including the development of numerous assistive technologies), there is still much to be done. For example, as the Internet and World Wide Web become an integral component of daily life, Web accessibility becomes more vital.

The minitrack will focus on but not be limited to the following areas:

·        Accessibility

·        Internet and Web Accessibility

·        Assistive Technology

·        Adaptive Technology

·        Accessibility within Workforce

·        Usability

·        Customer Interaction and Accessibility

Minitrack Co-chairs
Nicholas C. Romano, Jr. (Primary Contact)
Assistant Professor
College of Business Administration 
Department of Management Science and Information Systems
Oklahoma State University
700 North Greenwood Avenue
Tulsa, OK 74106-0700 USA
Phone: (918) 594-8506
Fax: (918) 594-8281
Nicholas-Romano@MSTM.OKState.EDU

Eleanor T. Loiacono-Mello
Worcester Polytechnic Institute
Department of Management
Worcester Polytechnic Institute
100 Institute Road
Worcester, MA 01609-2280
Phone: (508) 831-5206
Fax: (508) 831-5720
eloiacon@wpi.edu

Scott McCoy
College of William and Mary
School of Business
P.O. Box 8795
Williamsburg, VA 23187-8795
Phone: (757) 221-2062
Fax: (757) 221-2062
Scott.McCoy@business.wm.edu

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Information Systems Security
Daily commerce on the Internet consists of billions of dollars worth of transactions. This increased reliance of businesses on the Internet has brought a range of information system security issues to the fore. It has indeed become difficult for organizations to protect their information resources with confidence. Perhaps this is the reason why incidents of security breach, computer crime and fraud have increased. The past research and practice has relied on technical means to address the security concerns. Although desirable, an exclusive reliance on technical controls falls short of protecting the information resources. 

This minitrack will focus on the types of security problems that can occur, the solutions for known problems, and strategies for circumventing these problems in the future.   Topics:

• Recognition of system and network technical vulnerabilities.
• Establishing and implementing minimum sets of security requirements (standards) in an e-commerce environment.
• Identification of intrusion mechanisms and the measures that can be taken to exclude their use.
• Security breach detection and recovery: mechanisms to detect when critical data has been altered and knowing when to rollback to recovery data.
• Network performance issues related to the use of security measures.
• Certification of security compliant network appliances and how this process might effect use of the Internet.
• System software design that incorporates appropriate security mechanisms beneficial to e-commerce.

Minitrack Co-chairs
Gurpreet Dhillon (Primary Contact)
Department of IS
School of Business
Virginia Commonwealth University
1015 Floyd Avenue, Box 84400
Richmond, VA 23284-4000
Ph (804) 828-3183
gdhillon@vcu.edu

Mikko T. Siponen
University of Oulu
Department of Information Processing Science
Linnanmaa, P.O.BOX 3000
FIN-90014 Oulun yliopisto, FINLAND
Phone (work): + 358 (0) 400 752 661,   + 358 (0)8 553 1984
Fax: +358 (0)8 553 1890
Mikko.T.Siponen@oulu.fi

Raj Sharman
University at Buffalo School of Management
Jacobs Management Center
Buffalo, NY  14260
rsharman@buffalo.edu

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Online Communities in the Digital Economy
Virtual Communities have been studied from a variety of different perspectives. Examples range from Communities of Interest, Communities of Relationship, Gaming Communities to Communities of Transaction. Community building and community management can be a key success factors in the digital economy. They can either supplement existing or even represent new business models in the digital economy.

We call for papers that address communities as a social phenomenon, the design of platforms and services, and community-related business models as critical success factors in the digital economy. Possible topics include, but are not limited to:

·        Communities as sociological phenomenon in the digital economy

·        Community-related business models, best practices and lessons learned

·        Business Communities

·        Personalization and use of customer profiles

·        Case studies and topologies of Online Communities

·        M-Communities and hybrid communities

·        Design principles for community platforms: Coordination, trust, normative values, design patterns and methods, implementations, architectures and components, personalization and avatars

·        Formal or semi-formal models of communities and their platforms: Conceptual frameworks, Organizational models, Cognitive models, Multi-agent systems, Formalizations, as, e.g., logical models  

Additional detail on website: http://www.e-business.fhbb.ch/hicss 

Minitrack Co-chairs
Blair Nonnecke (Primary Contact)
Dept. of Computing and Information Science
University of Guelph
Canada
nonnecke@cis.uoguelph.ca

Ulrike Lechner
Universität Bremen
Mathematik und Informatik
Fachbereich 3 MZH,  Bibliothekstraße 1
28359 Bremen, Germany
lechner@informatik.uni-bremen.de

Petra Schubert
Research Director E-Business
University of Applied Sciences Basel (FHBB)
Institute for Business Economics (IAB)
Peter Merian-Str. 86
P.O. Box, 4002 Basel
Switzerland
Tel. +41 61 279 1774
Fax. +41 61 279 1798
http://e-business.fhbb.ch/register.nsf/pages_e/pschubert
petra.schubert@fhbb.ch

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Open Source Software Development
This Minitrack solicits empirical studies of Open Source Software development. Possible topics include:

·        Issues in distributed software development for OSS

·        Distributed collaboration in and coordination of OSS development teams

·        Distributed group development for OSS

·        OSS teams as communities of practice

·        Distributed project management and distributed team management

·        Group satisfaction and effectiveness in OSS development

·        Software development processes for OSS
 

Minitrack Co-chairs
Kevin Crowston (Primary Contact)
Syracuse University
School of Information Studies
4–206 Centre for Science and Technology
Syracuse, NY 13244–4100 USA
(315) 443–1676
crowston@syr.edu

Hala Annabi
Syracuse University
School of Information Studies
4–206 Centre for Science and Technology
Syracuse, NY 13244–4100 USA
(315) 443–6144
hpannabi@syr.edu

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The Peer-to-Peer Paradigm
This minitrack focuses on the analysis of potentials, challenges, recent developments and current research issues applying the Peer-to-Peer (P2P) paradigm. We invite contributions dealing with File Sharing, Grid Computing, Collaboration, and Instant Messaging. Furthermore we have a strong interest in papers regarding the intersection of P2P, Mobile and Ubiquitous Computing.

The minitrack is interdisciplinary in nature. We will invite contributions from a broad spectrum including information systems, computer science, economics and management in order to fully incorporate technical as well economic aspects of P2P. We also invite practitioners that will enrich the discussions through their experiences with business applications of P2P.

 The minitrack will focus on but will not be limited to the following areas:

• Sharing of resources (processing cycles, storage, bandwidth, knowledge, presence) in P2P networks
• Experiences with real-world implementations
• P2P system architectures
• Interoperability through standards: Web Services, JXTA, Globus, Jabber
• Security and trust: identity management, authentication, accountability, and reputation
• Incentives for fair sharing of resources in P2P networks, coping with free-riders
• The intersection of P2P, Mobile and Ubiquitous Computing
• Currency and payment schemes within P2P networks
• Peer-to-Peer business models; economic analysis of P2P electronic business strategies

 Minitrack Co-chairs
Kai Fischbach (Primary Contact)
Department of Information Systems and Information Management
University of Cologne
Pohligstr. 1, 50969 Köln, Germany
Phone: +49 (221) 470-5394
Fax: +49 (221) 470-5393
fischbach@wim.uni-koeln.de

Detlef Schoder
Department of Information Systems and Information Management
University of Cologne
Pohligstr. 1, 50969 Köln, Germany
Tel: +49 (221) 470-5325
Fax: +49 (221) 470-5393
schoder@wim.uni-koeln.de

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Standards and Standardization
Standards and standardization play an essential role in IT infrastructure, facilitating coordination and modular design, and providing rules for cooperation between IT developers. This minitrack considers the creation, adoption and impact of both compatibility and administrative standards. The domain includes both inter-organizational and intra-organizational standards and standardization efforts.

Minitrack Chair:
Joel West
San José State University
College of Business
Organization and Management Department
Business Tower 656
San José, CA 95192-0070
work: 408-924-7069
fax: 408-924-3555
http://www.cob.sjsu.edu/west_j/HICSS/
jwest2@mail.sjsu.edu

Henk de Vries
Rotterdam School of Management
Erasmus Universiteit Rotterdam
hvries@fbk.eur.nl

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Value Webs in the Digital Economy
Value Webs are networks of partners who collaborate within different stages of interlinked value chains enabled by ICT. The Mini-track wants to discuss the design, adoption, use and impacts of emerging complex technologies within interlinked value chains that seek to support industry wide, inter-business and inter-personal processes and relationships from technological, social and economical perspectives. 

The topics include but not limited to:

• New IT-enabled Services and Service Architectures in and for Value Webs
• Architectures and Infrastructures for Value Webs (architectural control and value extraction, scope and flexibility, Application Integration within Value Webs, evolvability)
• New types of platforms for value webs (e-collaboration, collaborative market places, R&D knowledge communities)
• New Technologies Enabling Value Webs (e.g. RFID, Smart dust)
• Standards and Ontologies for Inter- and Intra-organizational Collaboration in Value Webs (web service choreographies, semantics)
• Customer Integration in Value Webs (customer knowledge sharing,)
• Supply Chain Management, Marketplaces, and Product Development in Value Webs
• Interfaces, Methods, Products, Service Design and Social Considerations for Collaboration in Value Webs
• Methods for Supporting, Creating and Adapting Value Webs
• Adoption and Diffusion of ICT in Value Webs
• Case Studies and Reference Models for Value Webs in Different Industries
• Social, Political and Economic Impact of Value Webs
• Business Models for Value Webs

Minitrack Co-chairs:
Helmut Krcmar (Primary Contact)
Chair for Information Systems (I 17)
Technische Universitaet Muenchen
Boltzmannstr. 3
85748 Garching / Germany
Tel: +49-89/289-19530
Fax:  +49-89/289-19533
krcmar@in.tum.de

Kalle Lyytinen
Iris S. Wolstein Professor
Department of Information Systems
Weatherhead School of Management
Case Western Reserve University
Cleveland, Ohio 44106-7235 / USA
Tel: +1 216.368.5353
Fax: +1 216.368.4776
kalle@po.cwru.edu

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Send questions or comments to: hicss@hawaii.edu