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HICSS-38
EMERGING TECHNOLOGIES TRACK
Chair: Ralph H. Sprague, Jr.
University of Hawai‘i
2404 Maile Way, E303
Honolulu, Hawaii 96822
Phone: (808) 956-7082
Fax: (808) 956-9889
Minitracks:
This Track consists of 5 Minitracks within the
E-Government Cluster:
(Michael Gisler, Ann
Macintosh,
Eric Welch)
E-Government Infrastructure and Interoperability
(M. Jae Moon,
Ralf
Klischewski,
Hans
J (Jochen) Scholl)
(Jon P. Gant, Theresa A. Pardo, Maria A. Wimmer)
(Heide Bruecher &
Anthony W.
Cresswell
)
(Marijn
Janssen,
Robert Krimmer,
Terrence A. Maxwell)
Government at all levels
(federal, state, and local) and through all branches (legislative, executive,
and judicial) is the biggest single investor in and user of Information
Technology. Given its enormously varied missions, government employs a
vast range of information technology applications which have dramatically
changed the way government is conducted and will continue to affect the way
citizens and businesses expect government to function in the 21st century.
Government is also a powerful incubator, creator, influencer, precursor, and
director of information technology programs, initiatives, and trends.
Coordinator: Hans J (Jochen) Scholl
The Information School
University of Washington
Mary Gates Hall, Suite 370C
Box 352840
Seattle, WA 98195-2840, USA
+1-206-616-2543 (phone)
+1-206-616-3152 (fax)
jscholl@u.washington.edu
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Increasingly, governments need to broaden democracy by providing effective techniques to deliver more open and transparent democratic decision-making processes. This mini-track focuses on the use of information and communication technologies to engage citizens and support the democratic decision-making processes. These processes can be divided into two main categories, one addressing the whole of the electoral process, which includes e-voting, and the other addressing citizen e-participation in decision-making.
This mini-track seeks papers on the design, development, deployment and evaluation of e-democracy tools, as such research papers and case study reports from a variety of perspectives – citizen, government and stakeholder – and comparative analyses are welcome.
· How can technology facilitate public discourse among citizens and between government and all stakeholders, encouraging deliberation on public issues?
· How do we develop and deploy technology to support the electoral process such that it provides secure and trustworthy voting environments?
· What structures and decision-making processes do we need to adapt to ensure the effective and efficient use of e-democracy tools?
· How do we assess the benefits and impacts of e-democracy on political decision-making?
· What is the societal effect of technology on the democratic process?
Swiss Federal Office of Information Technology, Systems and Telecommunication Monbijoustrasse 74
CH-3003 Bern, Switzerland
+41-31-325-9011 (phone)
+41-31-325-9030 (fax)
Ann Macintosh (Primary Contact)
International Teledemocracy Centre
Napier University
10 Colinton Road
Edinburgh, EH10 5DT, UK
+44(0)-131-455-2421 (phone)
+44(0)-131-455-2282 (fax)
Graduate Program in Public Administration
University of Illinois at Chicago
412 South Peoria Street, Room 140
Chicago, IL 60607 , USA
+1-312-413-2416 (phone)
+1-312-996-8804 (fax)
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E-Government Infrastructure and
Interoperability
This minitrack in which research
papers, case studies, and practitioner reports are welcome, address the
challenges presented by the e-Government-induced integration and transformation
process.
· The development, implementation, maintenance, and overhaul of government transaction processing and information systems (IS)
· The integration of IS to support inter-organizational components of e-Government
· Scope and limitations of inter- and intra-governmental IS
· Internal effectiveness and efficiency (IEE) and increased responsiveness through interoperability
· The various dimensions (inter-agency, intra-agency, inter-governmental, and intra-governmental) of e-Gov interoperability and integration
· Operational interoperability (formal and informal networks) versus technical interoperability (software and hardware compatibility)
· Barriers to interoperability (privacy, ambiguity about statutory authority, openness to public scrutiny, trust, lack of experience, hardware/software incompatibility, etc.)
· Strategies and innovative approaches to enhancing interoperability (managerial and technical solutions)
· Inter-organizational process management, information management, and security/rights management
· Infrastructure alignment & interoperability setup strategies (organizational perspective)
· Interoperability standards & frameworks (technical perspective)
· Web services for public administration
· Infrastructure/interoperability evaluation
· Legal and constitutional limits to interoperability and integration
· Specific infrastructural requirements for interoperability
· The challenges of dual-mode operations (traditional and e-Gov-based) in government
· Best practices and case studies
Hamburg University
Informatics Department
Vogt-Kölln-Strasse 30
D-22527 Hamburg, Germany,
+49-40-42883-2299 (phone)
+49-40-42883-2303(fax)
klischewski@informatik.uni.hamburg.de
George Bush School of Government and Public Service
2143 Academic-West
College Station,, TX 77843-4220, USA
+1-979-862-3469 (phone)
+1-979-845-4155 (fax)
jmoon@bushschool.tamu.edu
Hans J
(Jochen) Scholl (Primary contact)
The Information School
University of Washington
Mary Gates Hall, Suite 370C
Box 352840
Seattle, WA 98195-2840, USA
+1-206-616-2543 (phone)
+1-206-616-3152 (fax)
jscholl@u.washington.edu
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E-Government Organization and Management
This minitrack covers characteristics, development, implementation, and uses of information systems that support the full range of management and administrative functions that are internal to agencies, link multiple public organizations, or connect government to its business suppliers and partners. The minitrack is open to discuss special executive systems, for example, such as Criminal Justice Information Systems or IT-Based Defense Systems, but also initiatives such as Knowledge and Distributed Intelligence (KDI) as well as government-initiated IT research.
· Impacts of information systems and technologies on the efficiency and effectiveness of government programs and operations
· IT investment planning and decision making; models and new insights
· Impact of information systems and technology on knowledge sharing and development in government
· Organizational strategies for development, implementation, maintenance, and overhaul of government transaction processing and information systems
· Organizational strategies for integrating business processes and systems to support the inter-organizational components of e-Government
· Organizational scope and limitations of inter- and intra-governmental information systems
· Concepts and methods of knowledge management in governmental settings
· How to measure the success of ICT investments?
· Concepts and methods for business process performance and evaluation
· Government-specific information systems (e.g. defense systems, criminal justice systems)
· Integration/encapsulation/replacement of governmental legacy systems
· How can government take advantage of Internet2 and the Next Generation Internet
· Business process redesign in a governmental setting
· Case studies on IT investment planning and decision making models and new insights
· New organizational concepts (e.g. new public management or public private partnerships)
Syracuse University
Maxwell School of Citizenship and Public Affairs
400 Eggers Hall
Syracuse, NY 13244, USA
+1-315-443-1890 (phone)
+1-315-443-1075 (fax)
Theresa A. Pardo (Primary contact)
Center for Technology in Government
University at Albany, SUNY
187 Wolf Road, Suite 301
Albany, NY 12205, USA
+1-518-442-3892 (phone)
+1-518-442-3886 (fax)
Institute of Informatics in Business and Government
University of Linz
TNF, Room 745
Altenberger Str. 69
A-4040 Linz, Austria
+43(0)-732 24689586 (phone)
+43(0)-732 2468 9308 (fax)
mw@ifs.uni-linz.ac.at
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The minitrack seeks research papers and practitioner reports addressing the characteristics, development, implementation, and uses of e-Gov services and systems. Descriptive and prescriptive frameworks, as well as comparative studies are welcome.
· Impacts of information systems and technologies on the relationships between governments and citizens
· Citizens' e-Gov service-related wants and needs at all government levels and throughout all government branches
· Status of e-Gov initiatives (case studies)
· Front and backend integration of government services
· Business process change requirements for e-Gov services
· Development and maintenance issues of government portals
· Identification and authentication for e-Gov services
· Access to governmental records legal and technical implications, program models, (also, case studies)
· Analyzing and comparing e-Gov service and e-Business services
· Comparing different strategies, implementations, and impacts of e-Gov services at local, regional, national, and/or international levels
· IT-based procedures, protocols, and schemes used for government services
· Issues and impact of process diversification of traditional government services
· Issues in government-to-government services
· Issues in government-to-business services
·
Issues in
government-to-citizen services
Heide Bruecher (Primary contact)
CCeGov
Institute for Business and Administration
University of Applied Sciences of Berne
Eigerplatz 5
CH-3007 Bern, Switzerland
+41 (31) 370 00 20 (phone)
+41 (31) 370 00 21 (fax)
Center for Technology in Government
University at Albany, SUNY
187 Wolf Road, Suite 301
Albany, NY 12205, USA
+1-518-442-3892 (phone)
+1-518-442-3886 (fax)
tcresswell@ctg.albany.edu
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E-Policy,
Law, and Governance
Papers in this minitrack will address how public policies, laws and governance are related to the use and development of information and communication technologies (ICT) both in government and in society at large.
· Governmental policies and strategies for the information society
· Governmental influence on the general conditions of the information society
· Trust, risks, privacy and opportunities of new technologies for the society
· Censorship, intellectual property rights, equal access
· International aspects of the information society
· Governance models and practices
· Corporate governance, governance authority using private firms and NGOs (nongovernmental organizations)
· Monitoring and accountability issues in governance
· Legal aspects of and frameworks for the information society
· International aspects of the law
· Information-related legislation and law, Netlaw, and Cyberlaw
· Social aspects of the information society
· The digital divide (within a country and between countries), minorities and disabilities
· Enabling equal access to the Information society for everyone
· Trust building in new technologies
· Problems of limited infrastructure and resources
· Economic aspects of the information society (e.g., influences of new technologies on globalization)
Marijn Janssen (Primary contact)
Delft
University of Technology
Faculty of Technology, Policy and Management
Section of Information and Communication Technology/Room a3.250
Jaffalaan 5 / PO Box 5015
NL-2600 GA Delft, The Netherlands
+31 (15) 2781140 (phone)
+31 (15) 2783741 (fax)
MarijnJ@tbm.tudelft.nl
Department
of Production Management
University of Economics and Business Administration
35/5, Pappenheimgasse,
A-1200 Vienna, Austria
+43(1)-31336-5622 (phone)
+43(1)-31336-905622 (fax)
Robert.Krimmer@wu-wien.ac.at
Rockefeller Institute of Government,
School of Information Science and Policy
University at Albany/SUNY
411 State Street
Albany, NY12203-1003, USA
+1-518-443-5522 (phone)
+1-518-443-5788 (fax)
tamaxwell@hvc.rr.com
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Send questions or comments to: hicss@hawaii.edu