HICSS-38
ORGANIZATIONAL SYSTEMS
& TECHNOLOGY TRACK
Chair: Hugh Watson
University of Georgia
Athens, Georgia 30602
Phone: (706) 542-3744
Fax: (706) 583-0037
hwatson@uga.edu
Minitracks:
Competitive Strategy, Economics and IS
(Robert
J. Kauffman, Eric Clemons,
Rajiv M. Dewan)
Data Warehousing and Business Intelligence
(Barbara H. Wixom,
Hugh J. Watson)
End Users in Information Systems Development: Perceptions,
Involvement,
Practice and Implications
(Hannakaisa Isomäki,
Samuli Pekkola)
Enterprise Architecting and Development: Theory, Practice
& Challenges
(Stephen
Kaisler, Frank Armour)
ERP / EAI System Issues and Answers
(Gail Corbitt,
Marino Themistocleous,
Zahir Irani)
IT Governance and its Mechanisms
(Wim Van Grembergen)
***KMOMOL CLUSTER***
Knowledge Management, Organizational Memory,
and Organizational Learning (6 minitracks)
(Cluster co-chairs:
Murray E. Jennex, Dave
Croasdell)
Customer Knowledge Management
(Lutz Kolbe,
Malte Geib)
Foundations of KM: Philosophy, Discovery and
Representation
(Jim Courtney,
Dianne Hall, Jim Sheffield)
Information and Communication Technologies in Support of
KM/OM/OL
(Saonee
Sarker, Susan Gasson,
Caroline Haythornthwaite)
Competitive Strategy, Economics
and IS
This full-day minitrack addresses issues at the crossroads of competitive
strategy, economics, information systems and electronic commerce. We encourage
authors to share new and interesting theoretical and methodological
perspectives. We also welcome work-in-progress that develops new theory with
case studies of emerging technologies, leading-edge organizations, and market
and industry changes.
Topics include but are not limited to:
- Detailed case studies of the
application of strategic IS and their impacts on firms, markets and economies
- Economic analysis of IS and
e-commerce investments, and the relationship between systems use and market
share, profitability, business value or other measures of competitive
advantage and firm performance
- Business strategy in the digital
economy, electronic markets and digital convergence
- Strategic adoption and innovative
uses of the Internet by organizations, markets, sectors and economies
- Property rights, incomplete
contracts, transaction costs and other theories to understand
interorganizational IS investments and management
- Channel development, transformation
and conflict in the presence of emerging technologies
- Firm strategies for
e-intermediation and new market structures, and IT-transformed organization
design and governance
- Product design with IT, and the
bundling and pricing of physical and digital goods and services
- IT business value assessment
methods and strategies to maximize business value
- Risk management strategies for IT
infrastructure, project and product investments
Minitrack Co-chairs
Robert J. Kauffman
(Primary Contact)
Carlson School of Management
University of Minnesota
Minneapolis, MN 55455
Tel: (612) 624-8562
Email:
rkauffman@csom.umn.edu
Eric Clemons
Operations and Information Management
The Wharton School
University of Pennsylvania
Philadelphia, PA 19104-6366
Tel: (215) 898-7747
Email:
clemons@wharton.upenn.edu
Rajiv M. Dewan
Computer and Information Systems
Simon Graduate School Business Administration
University of Rochester
Rochester, New York 14627
Tel: (716) 275-3827
dewan@simon.rochester.edu
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Data Warehousing and
Business Intelligence
The minitrack will serve several general data
warehousing areas: applications, process, and managerial and technical issues.
Each area can address a number of categories, as listed below:
Emerging Trends in Data Warehousing:
- Customer Relationship Management
- Mobile computing
- Real time warehousing
- Federated architectures
- BI portals
Business Intelligence Applications:
- Collaborative BI
- Performance Management
- Data warehousing and the Web
- Supply Chain Management
- E-commerce
- Data mining
- Decision support systems
- Executive information systems
- Graphical information systems
- End user queries
- OLAP/ROLAP/MOLAP
- Analytical Applications
Data Warehousing Process
- Data extracting, cleaning, and
transforming
- Meta-data management
- Integration of data warehousing with ERP
- Data storage architectures and solutions
- Data quality
Managerial and Technical Issues
·
Benefits and business value from warehousing
·
Case studies
·
Current practices
·
Security and privacy
·
Industry-specific warehouses
·
The role in knowledge management
·
Development methodologies
·
The economics of data warehousing
Minitrack Co-Chairs
Barbara H. Wixom (Primary Contact)
McIntire School of Commerce
Monroe Hall
The University of Virginia
Charlottesville, VA 22903
Phone: (434) 924-8981
Fax: (434) 924-7074
Email:
bwixom@mindspring.com
Hugh J. Watson
Terry College of Business
The University of Georgia
Athens, GA 30602-6256
Phone: (706) 542-3744
Email:
hwatson@arches.uga.edu
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End Users in Information Systems Development: Perceptions,
Involvement, Practice
and Implications
This minitrack focuses on end-users in information
systems development. This broad topic necessitates the creation of a holistic
view. We invite papers presenting theoretical models,
empirical results, or practical experiences, so that the construction of
such a converging and comprehensive view can be initiated.
For
this minitrack we invite papers Topics covered, but not limited to:
- end users’
perceptions on developers or developers’ perceptions on end users
- developers’,
managers’, or customers’ (end users’ representatives) perceptions and
understanding of user-centric methods and approaches, or of their needs and
application in practice
- studies on involving
end users in information systems design
- theoretical methods
or models on developing IS with the users
- studies aiming at
holistic views of user involvement in IS development
- experiences on
implications of involving end users is IS design
Minitrack Co-Chairs
Hannakaisa Isomäki
(Primary Contact)
Department of Research Methodology
University of Lapland,
PO Box 122,
96101 Rovaniemi, Finland
Email:
hannakaisa.isomaki@ulapland.fi
Samuli Pekkola
Information Technology Research Institute
University of Jyväskylä
PO Box 35 (Agora)
40014 University of Jyväskylä, Finland,
Email:
Samuli.pekkola@titu.jyu.fi
Website:
http://www.cc.jyu.fi/~samuli/research/HICSS05_cfp.htm
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Enterprise Architecting and Development: Theory, Practice & Challenges
Enterprise Architecting and development is the process of developing,
implementing and deploying an enterprise architecture. It focuses on a holistic
and integrated view of the description of why, where, and who uses IT systems
and how and what they are used for within an organization. Enterprise
Architecting develops the strategy and enables the decisions for designing,
developing, and deploying IT systems to support the business operations as well
as to assess, select, and integrate the technology into the organization’s
infrastructure.
Papers will be solicited in
these areas:
·
Architectural Frameworks and Theory
o
focus on systems of description of
enterprise architectures
·
Architecting Methodologies and Practices
o
new frameworks, extensions or modifications
to existing frameworks, or theoretical results relating to enterprise
architectures are of interest
·
Architectural Development and Implementation
o
focus on how to develop enterprise IT
architectures
·
Tools and Techniques Supporting Architecting
o
descriptions of new tools supporting
frameworks, description, and methodologies for developing enterprise
architectures as well as assessments of tools and techniques
·
Surveys and Case Studies
o
examine enterprise architecture development
projects, particularly descriptions of how transitions from baseline to target
architectures have been accomplished and an assessment of the results.
Minitrack Co-Chairs
Stephen Kaisler (Primary Contact)
Technology Advisor to the Chief Information Officer
Office of the Sergeant-at-Arms
United States Senate
Washington, DC 20510
Website:
Steve_Kaisler@saa.senate.gov
Email:
skaisler1@comcast.net
Frank Armour
President
ArmourIT, LLC
22929 Golden Plover Place
Brambleton, VA 20148
Email:
farmour@att.net
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ERP / EAI System Issues and Answers
Enterprise Resource Planning (ERP) systems are becoming mature infrastructure in
many organizations. Many firms are looking beyond the internal business
processes of their company and extending their information systems to include
systems in other organizations. Linking these systems together is the objective
of the emerging field of Enterprise Application Integration (EAI). This
minitrack seeks to explore issues, both academic and organizational, surrounding
ERP Systems and linking ERP systems to other systems via EAI. Topics of special
interest include the following:
- Implementation issues and concerns
- Costs and Benefits of ERP systems in
organizations
- Support (on-going and initial start-up)
issues
- Training and retention of qualified staff
- Upgrade and versioning issues
- Extending the ERP system beyond the
organizational boundaries
- EAI methodologies
and standards applied to ERP
- Tailoring ERP to meet diverse corporate
needs.
- Benefits, Barriers, Costs of EAI
technology
- Factors influencing EAI adoption
- EAI impact on
organisations
- Benefit and cost management of integrated
enterprise systems
- Worlds best practices for integrated
business
- EAI case studies
- Measuring ERP and EAI performance and
evaluating costs and benefits
Minitrack Co-Chairs
Gail Corbitt (Primary contact)
College of Business, AMIS Dept.
California State University, Chico
Chico, CA 95929-0011
Phone 530-898-4822
Email:
gcorbitt@csuchico.edu
Marino Themistocleous
Brunel University, London
UK
Email:
Marinos.Themistocleous@brunel.ac.uk
Zahir Irani
Brunel University, London UK
Zahir.Irani@brunel.ac.uk
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Information Technology in
Criminal Justice
This minitrack explores the use of and issues concerning information
technology within the criminal justice system. Topics examine how police, legal,
and correctional systems use technology to prevent, detect, prosecute, and
penalize crimes. This minitrack also explores how technology is changing the
nature of these systems’ societal roles and structures.
Topics considered relevant are categorized below. Please note that the list is
not inclusive and should only be used as a guide for conceptualizing the aim of
the minitrack.
- Prevention Applications and Systems
- Community-based
- Nation-based
- Detection Applications and Systems
- Data Analysis Support
- Surveillance devices
- Police Information Systems
- Prosecutorial Applications and Systems
- Trial Support Software
- Case Management
- Correctional Applications and Systems
- Prison Information Systems
- Parole Systems
Minitrack Co-Chairs
Brenda L. Massetti
(Primary Contact)
Tobin College of Business
St. John’s University
8000 Utopia Parkway
Jamaica, NY 11439
Office: (718) 990-7410
Fax: (718) 990-1868
Home: (212) 227-2680
Cell: 646-621-8692
Email:
massettb@stjohns.edu
Keith Carrington
St. John's University
College of Professional Studies
Criminal Justice & Legal Studies Division
8000 Utopia Parkway
Jamaica, NY 11439
Office: (718) 990-2042
Fax: (718) 990-1868
Email:
carringk@stjohns.edu
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Information Systems Outsourcing
Recently, a shift in IS managers' concerns has been observed. A few years ago
their main questions were around the question: "Should we outsource?". Now, they
are asking more and more "What should we outsource?" and "How should we
outsource?" Different organizational forms are taking place and different
outsourcing profiles can be observed. These new trends were the main interest of
the papers presented in the Y2000 edition of the minitrack. In 2002, the area of
ASP was seen as a key topic, yet the dotcom downturn has pointed up many flaws
in this e-business model. This year, we will add some new topics, including
offshore outsourcing, which is becoming a key issue.
The minitrack seeks to attract
papers addressing various issues pertaining to outsourcing:
·
The evolution of IS outsourcing
·
Economics of outsourcing
·
Organizational forms and alliances
·
Value-creation from IT
infrastructure outsourcing
·
Business process outsourcing
·
Offshore outsourcing
·
Gaining value from outsourcing
·
Contract management
·
Impact evaluation
·
IS skills and resourcing
issues of outsourcing
·
ERP systems
·
ASP and applications
outsourcing
·
Business transformation
through web services
·
Benefits/risks frameworks
·
The strategic positioning
of outsourcing vendors
Minitrack Co-Chairs
Wendy L. Currie (Primary Contact)
Professor of Information Systems
Warwick Business School
University of Warwick
Coventry, CV4 7AL
United Kingdom
Tel : +44 (0)24 7652 4306
Fax : +44 (0)24 7652 3719
Email:
wendy.currie@wbs.ac.uk
Benoit A. Aubert
Associate Professor
HEC Montréal
3000 Chemin de la Cote-Ste-Catherine
Montréal, Canada, H3T 2A7
Tel: 514-340-7307
Fax:514-340-6132
Email:
benoit.aubert@hec.ca
Suzanne Rivard
Professor, HEC Montreal
3000 Chemin de la Cote-Ste-Catherine
Montréal, Canada, H3T 2A7
Tel: 514-340-6493
Fax:514-340-6132
Email:
suzanne.rivard@hec.ca
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IS in Global
Business
While maintaining the focus on global aspects of information systems, we
concentrate on: enterprise wide IS strategy in global firms. The IS perspective
is not well developed in the Supply Chain literature; process, content and
format of enterprise wide IS strategies in global firms are issues which appear
high on today’s management agendas. The new focused theme is
Enterprise wide IS strategy in
global firms:
-
National versus global business process design
-
ERP implementation
-
Program management
-
Embedded IT in global products
-
Configuration of global products for local
markets
-
Manufacturing systems models for global
markets
-
IT function design
-
Managing IT infrastructure costs
Minitrack Co-Chairs
Christopher Holland
(Primary Contact)
Professor of Information Systems
Manchester Business School
Booth Street West
University of Manchester
Manchester M15 6PB
U.K.
Tel. +44 (0)161 275 6460
Email:
chris.holland@mbs.ac.uk
Pieter Ribbers
Tilburg University
PO Box 90153
5000 LE Tilburg, the Netherlands
Phone ++ 31.13.4662188
Email:
P.M.A.Ribbers@UVT.nl
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IT and
Organizational Alignment: Impact and Value
IT-Business alignment is a vital component in realizing the impact and
the business value of IT. This track showcases work that focuses on construct
development and validation of the IT-Business relationship and the dependent
variables that represent IT value and impact on business, not for profit, and
government organizations.
Papers are encouraged that
address the following topics (but do not exclude other relevant topics):
- Identification of intrinsic value
variables in the IT business value chain
- IT-Business alignment for value
- IT-Business shared knowledge
- IT-Business shared commitment
- IT-Business contributions to firm value
- Technical architectures that encourage
IT-Business collaboration for value
- Business-side dependent variables that
measure IT work and performance
- The increased accountability of IT
organizations for business performance
- The increased accountability of business
organizations for IT performance
- Extension of existing IT dependent
variables that measure the business performance of IT organizations and
systems, both qualitative and quantitative
- The moderating
effects of IT-Business partnership on IT performance
- Balanced scorecard measures of that
integrate IT contributions to the business (government, etc.)
- Case studies of
how IT investments are realized
- Frameworks for
IT-Business technical and/or managerial collaboration
Minitrack Co-Chairs
H. James Nelson (Primary Contact)
The Ohio State University
Fisher College of Business
2100 Neil Avenue
Columbus, OH 43210
Office: (614) 292-3903
Home: (614) 865-4502
Email:
nelson_j@cob.osu.edu
Deb Armstrong
The University of Arkansas
Sam M. Walton College of Business
Fayetteville, Arkansas, 72701
Office: (479) 575-6158
Home: (479) 434-5390
Email:
DArmstrong@walton.uark.edu
Vernon J.
Richardson
University of Kansas School of Business
1300 Sunnyside Avenue, Room 350
Lawrence, KS 66045-7585
Office: (785) 864-7507
Home: (785) 864-5328
Email:
vrichardson@ku.edu
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IT Governance and its Mechanisms
In many organizations, information technology has become crucial in the support,
the sustainability and the growth of the business. This pervasive use of
technology has created a critical dependency on IT that calls for a specific
focus on IT Governance. IT Governance consists of the leadership and
organizational structures and processes that ensure that the organization’s IT
sustains and extends the organization’s strategies and objectives.
Topics of the Minitrack
include but not limited to:
- Theoretical models of IT governance and
business/IT alignment
- Practices and cases on IT governance
- IT governance structures, processes and
relational mechanisms
- IT governance and its relationship with
corporate governance
- IT governance roles of the Board and
Executive Management
- IT governance maturity models and
maturity models for IT processes
- IT balanced scorecards
- Business/IT alignment through the
balanced scorecard
- Specific balanced scorecards for ERP,
E-business initiatives, …
- E-metrics
- Strategic information systems planning
- COBIT, ITIL and
other quality models as mechanisms for IT governance
- Other mechanisms for IT governance such
as IT steering committees, information economics, service level agreements, …
Minitrack Chair:
Wim
Van Grembergen
University of Antwerp
Prinsstraat 13
2000 Antwerpen
Belgium
Tel: 32 (0) 3 275 50 19
Fax: 32 (0) 3 275 50 08
Mobile: 32 (0) 477 52 47 77
Email:
wim.vangrembergen@ua.ac.be
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***CLUSTER***
Knowledge Management, Organizational Memory, and Organizational Learning
Cluster Co-Chairs
Murray E. Jennex
San Diego State University
Email:
murphjen@aol.com
Dave Croasdell
Washington State University
Email:
dcroasdell@wsu.edu
Organizations and researchers continue to show strong interest in the topic of
managing organizational knowledge. Of particular concern is how to use
information systems to convert tacit knowledge to explicit knowledge to create
an organizational memory, and how to effectively organize, store, extract, and
manage this knowledge to facilitate organizational learning. The cluster
consists of six minitracks. The cluster seeks to integrate researchers working
on theoretical and practical solutions in the areas of knowledge management
(KM), organizational memory (OM), and organizational learning (OL). KM and OM
address the process of acquiring, creating, distributing and using knowledge in
organizations. OL is the development of shared meanings and interpretations.
Potential topics include:
·
Relationships
between KM, OM, and OL
·
Impacts of KM/OM
on organizational/process effectiveness
·
Organizational
culture impacts on the use of knowledge and OM
·
Global issues for
the design, construction, implementation, and use of KM/OM systems
·
Integrating KM/OM
across the value chain
·
Developing
processes and systems for transferring, storing, integrating, and managing
knowledge
·
Distributed KM
·
Methodologies,
tools, processes, technologies for developing KM/OM Systems
·
Case studies of
KM/OM systems
·
Cognitive
approaches to KM, OM, and OL
·
Enablers of KM,
OM, and OL
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KMOMOL
Minitrack: Customer Knowledge Management
Customer Knowledge Management (CKM) is the application of Knowledge
Management (KM) instruments and techniques to support the exchange of knowledge
between an enterprise and its customers. Four aspects distinguish CKM
instruments: content, competence, collaboration and composition. CRM processes
can be considered knowledge-oriented processes where knowledge intensity and
process complexity are strongly correlated characteristics. This minitrack
integrates research in customer relationship management and knowledge
management. We encourage paper submissions from researchers and practitioners
discussing a broad range of topics combining those two areas. Knowledge flows
in CRM processes can be classified into three categories: knowledge for
customers, about customers, and from customers. Managing these different
knowledge flows is a critical challenge and crucial for companies’ success in
the market. Potential topics include:
·
Process and information systems
architectures for customer knowledge management
·
Improving CRM using KM
·
KM instruments and tools for marketing,
sales, and service processes
·
Use of customer knowledge collected in
marketing, sales, and services processes
·
Best practices and case studies of customer
knowledge management
·
Real-time knowledge management for service
and sales
·
Innovative technologies for the support of
knowledge exchange in customer-oriented processes
·
Integration of CRM and KM with strategy and
process
Minitrack Co-Chairs
Lutz Kolbe (Primary Contact)
University of St. Gallen
Email:
lutz.kolbe@unisg.ch
Malte Geib
University of St. Gallen
Email:
malte.geib@unisg.ch
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Foundations of KM: Philosophy, Discovery and Representation
This minitrack is founded on
the belief that we have hardly begun to tap the potential of our work,
especially in developing a more robust foundation for what we do. The objective
is to explore and foster the development of a "philosophy of knowledge
management technology." Papers dealing with any aspect of knowledge foundations
or the philosophy of knowledge and their relationship to knowledge management
research, teaching or practice are solicited. The roots of the KM literature
extend from philosophy going back especially to epistemology, the study of
knowledge. Perhaps especially relevant is Churchman's work on Inquiring
Systems, and Mason and Mitroff's "MIS research program" article in 1973.
Potential topics include:
·
Cognitive theories of knowledge
management/organizational memory
·
Historical, sociological, or philosophical
approaches of KM systems
·
Ethical, Epistemological and Ethnographic
issues in KM
·
Philosophy of KM “science” and technology
·
KM and philosophy and research methodologies
·
Roles that philosophy might play in relation
to KM issues
·
Phenomenology and KM Technology
·
General Systems Theory applied to KM issues
·
Churchman's Inquiring Systems and KM issues
·
Philosophy as Practical KM Research
·
Philosophical case studies
·
Philosophy and the Internet; Philosophy and
Knowledge Management
Minitrack Co-Chairs
Jim Courtney (Primary Contact)
Central Florida University
jcourtney@bus.ucf.edu
Dianne Hall
Auburn University
halldia@auburn.edu
Jim Sheffield
University of Auckland
j.sheffield@auckland.ac.nz
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Information and Communication Technologies in Support of KM/OM/OL
This minitrack looks at technical issues and tools
for building and supporting knowledge management, organizational memory, and
organizational learning systems including the use of information and
communication technologies (ICTs) to support the sharing of knowledge between
individuals, groups, and organizations in a variety of contexts (e.g.,
collocated, distributed nationally or internationally). In addition, we welcome
studies with implications on social/technical design of systems enabling
knowledge sharing. We encourage papers that explore the role of information and
communication technologies (e.g., knowledge management systems, digital
libraries, online learning environments, intranets, etc.) in
mediating/facilitating knowledge sharing. Papers that generate new paradigms
and present alternatives to the knowledge-based systems’ concepts of knowledge
"codification" and "transfer" are of interest. Potential topics include:
·
How ICTs affect knowledge sharing.
·
Knowledge characteristics in ICT-mediated
collaboration.
·
ICT design attributes that facilitate or
constrain effective knowledge sharing.
·
The role of ICTs in facilitating
collaborative work.
·
Tools and technologies for developing KM/OM/OL
oriented Systems
·
Capture, storage, search, retrieval, and use
of knowledge and organizational memory
·
Development and use of taxonomies,
ontologies, and knowledge/topic maps
·
Development and
implementation of Knowledge networks
·
Developing processes and systems for
visualizing knowledge
·
New paradigms for KM.
Minitrack Co-Chairs
Saonee Sarker (Primary Contact)
Washington State University
ssarker@wsu.edu
Susan Gasson
Drexel University
sgasson@cis.drexel.edu
Caroline Haythornthwaite
University of Illinois
haythorn@uiuc.edu
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KM/OM Implementation and Other
Issues
Research into successful knowledge
management and organizational learning implementations indicate that these
initiatives require sound understanding of organizational culture, social
interactions, and communication. To create learning organization requires a
cultural shift in individuals and organizations. Before successful systems can
be implemented to support knowledge management and organizational learning,
appropriate cultural foundations must be established. This may necessitate
cultural change initiatives. This minitrack explores research into strategies
and stories that relate to these cultural initiatives. In addition, we explore
identifying the bodies of knowledge that define the current state of research in
knowledge management, organizational memory, and organizational learning.
Potential topics include:
·
Case studies of knowledge management and
organizational memory systems
·
Effectiveness of knowledge
management/organizational memory systems
·
Other issues affecting the design,
construction, implementation, and use of knowledge management/organizational
memory systems
·
Knowledge management/organizational memory
systems for small and medium enterprises
·
Methodologies and processes for developing
Knowledge Management/Organizational Memory Systems
·
Global issues in
knowledge management, organizational memory, and organizational learning
·
Knowledge
management strategy
·
Organizational
effectiveness due to knowledge management/organizational memory/ organizational
learning and knowledge and organizational memory use
·
Knowledge
management, organizational memory, and organizational learning metrics
Minitrack Co-Chairs
Murray Jennex (Primary Contact)
San Diego State
University
Murphjen@aol.com
Dave Croasdell
Washington State
University
dcroasdell@wsu.edu
Stefan Smolnik
University of Paderborn
stefan.smolnik@notes.uni-paderborn.de
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Knowledge Flows: Knowledge Transfer, Sharing and Exchange in Organizations
Knowledge flows occur between
individuals, among groups of individuals, and between organizations. This
minitrack focuses on examining the nature and role of knowledge flows (e.g.,
knowledge transfer and knowledge sharing) among entities. Technical, managerial,
behavioral, organizational, and economic perspectives on knowledge flows are
encouraged. Potential topics include:
·
Characterizing the nature of knowledge
flows.
·
Design of information and communication
systems that facilitate knowledge transfer and sharing.
·
Technical challenges and solutions in the
development and implementation of systems that facilitate knowledge flows.
·
Managerial and organizational challenges and
solutions in institutionalization and implementation of processes and activities
that facilitate knowledge flows.
·
Intra and inter-organizational processes for
effective leverage of knowledge through knowledge transfer and sharing.
·
Enablers and inhibitors of knowledge sharing
and knowledge transfer behaviors.
·
Effects of national, professional, and
organizational cultures on knowledge transfer and knowledge sharing.
·
Knowledge transfer and sharing behaviors
within emergent organizational forms such as virtual communities.
·
Role of information and communication
technologies in managing knowledge flows.
·
Knowledge reuse in organizations.
·
Organizational and economic incentive
structures for knowledge sharing and use.
·
Knowledge acquisition and transfer processes
·
Knowledge transfer enablers
·
Organizational culture affects on knowledge
transfer
Minitrack Co-Chairs
K.D. Joshi (Primary Contact)
Washington State University
joshi@wsu.edu
Mark Nissen
Naval Postgraduate School
MNissen@nps.navy.mil
Joe Brooks
Western Connecticut State University
brooksj@wcsu.edu
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Managing Knowledge in
Software Development
Software development is a knowledge intensive
process that involves assimilation and integration of a variety of specialized
business, application domain, and technical knowledge. Much of this knowledge
is fragmented across organizations and functions, raising interesting challenges
to which many of the chronic problems of systems development can be traced.
Integration of such knowledge is necessary to bring it to bear in formulating an
appropriate software design, both within and across projects. While the
importance of KM in software development is implicitly recognized, systematic
and rigorous research on the topic is sparse. The proposed minitrack focuses on
knowledge management in the context of software development. Potential topics
include:
·
Organizing for KM in software development
·
Case studies of knowledge management in
software development
·
Empirical studies of knowledge management in
software development
·
Knowledge search and transfer across
organizational boundaries
·
Communities of practice in software
development
·
KM in open-source software projects
·
Tools and technologies to facilitate KM in
software development
·
KM in outsourcing partnerships
·
Enablers and barriers to KM in software
development
Minitrack Co-Chairs
Anandhi Bharadwaj (Primary
Contact)
Emory University
Email:
anandhi_bharadwaj@bus.emory.edu
Amrit Tiwana
Emory University
Email:
atiwana@bus.emory.edu
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Project Management
Papers are invited for the Minitrack on Project Management, providing a forum
for exchanging new findings, and to
advance empirical and theoretical knowledge, on a wide range of management
issues involved in the application of modern IT to project management.
The following is a sample of topics
that would fit the intended focus of this Minitrack on Project Management:
- Managing in multidisciplinary technical
team environments
- Using IT-based project management tools
and techniques effectively
- Emerging tools and techniques for
managing information system projects
- Leadership and team management issues in
technology-based project organizations
- Leading and managing internal and
external project stakeholders in IT projects
- Management tools and techniques
(including information systems) for capturing and sharing knowledge across
projects
- Internet-based project management
- Developing state-of-the-art project
organizations
- Knowledge and skill building for project
managers
Minitrack Co-Chairs
Jacky Swan(Primary Contact)
Warwick University
Warwick Business School,
Coventry, CV4 7AL, UK
+44 (0)2476 524271
Email:
jacky.swan@wbs.ac.uk
Sue Newell
Bentley College
175 Forest Street
Morrison Building
Waltham, Massachusetts 02452-4705
(781) 891-2447
Email:
susan.newell@bentley.edu
Joseph Weiss
Bentley College
175 Forest Street
Adamian Graduate Center
Waltham, Massachusetts 02452-4705
(781) 891-24215
Email:
joseph.weiss@bentley.edu
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Research Methods and Applications
Papers are invited that address salient research
methodology issues, generate discussion and debate with respect to systems in
organizations, across geographical and cultural domains and inter-organizational
relationships or a combination of the above. Specific topics include, but are
not limited to:
-
Methodologies for researching organizational systems:
-
Positivist (e.g. surveys, laboratory
experiments)
-
Interpretivist (e.g. grounded theory
studies, phenomenological studies, ethnographies)
-
Critical theory (e.g. critical action
research, critical ethnography)
-
Combinations
-
Experiences with particular research methods and approaches informing and
guiding future research into organizational systems and technologies:
-
Standards of quality, validity, and
verification.
-
Automated support for particular research
methods and techniques.
-
Ethical issues surrounding particular
research methods and techniques.
-
Historical accounts, lessons learned and
future directions.
-
Formulating multi-disciplinary views/approaches and combining methodological
approaches, tools and techniques in research into organizational systems, e.g.
combining qualitative and quantitative approaches, triangulation.
-
Matching research methodologies to organizational systems that require
investigation:
-
Organizational forms including network
organizations
-
[Inter-]Organizational communication and
collaboration.
-
Fostering relationships across
organizations, geographical and cultural domains
-
Problem solving and decision making within
organizations.
-
Issues related to building and testing large
information systems infrastructures.
Minitrack Co-Chairs
Sajda Qureshi
(Primary Contact)
Department of Information Systems and Quantitative
Analysis
College of Information Science and Technology
University of Nebraska at Omaha
Omaha, NE 68182-0392
Email:
squreshi@ist.unomaha.edu
Doug Vogel
Department of Information Systems
City University of Hong Kong
Tat Chee Avenue, Kowloon, Hong Kong
phone: +852-2788-7534
fax: +852-2788-8694
Email:
isdoug@is.cityu.edu.hk
Gert-Jan de Vreede
Department of Information Systems and Quantitative
Analysis
College of Information Science and Technology
University of Nebraska at Omaha
Omaha, NE 68182-0392
Delft University of Technology
Faculty of Technology, Policy and Management
P.O. Box 5015, 2600 GA Delft, The Netherlands
Email:
gdevreede@mail.unomaha.edu
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Social Issues in Organizations
Social issues in organizations represents one of
the most often discussed underpinnings in information systems research
throughout the tenure of the IS field. Social issues are those research topics
most aligned with the human factor in terms of information systems planning,
development and utilization.
This minitrack includes all aspects of social issues that are impacted by
information technology affecting organizations and inter-organizational
structures. This would include the conceptualization of specific social issues
and their associated constructs, proposed designs and infrastructures, empirical
validation of social models, and case studies illustrating socialization success
and failures.
Some key topics may include:
-
Ethics issues
-
Culture issues
-
Relationships issues
-
Human interaction issues
-
Design issues
Minitrack Chair
Donald L. Amoroso
San Diego State University
Information and Decision Sciences
College of Business Administration
5500 Campanile Drive
San Diego, CA 92182-8234
amoroso@mail.sdsu.edu
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Technology Management
in the Knowledge Based Economy
This minitrack focuses on the impact of modern IT
on regions, industrial districts, or clusters. The idea is that intra- and
inter-cluster interrelatedness and competition will foster economic development.
The use of diverse combinations of information and communication technologies
within and between clusters is expected to have implications for the need for
physical proximity (through their effects on data, information and knowledge
exchange). How are these new technologies affecting the need for physical
proximity and is ‘virtual’ proximity an effective complement to it?
To guide authors, we propose
the following themes, but papers are not limited to these areas:
·
Analysis of interrelatedness of clusters in
several geographical areas with respect to knowledge exchange and ICT
infrastructure effects
·
Configuration of (digital) value systems and
supply chains within and between clusters
·
Effect of ICT infrastructure (information
ecosystem) on ICT adoption by SMEs and their access to the wider networks.
·
Spatial analysis of (inter- and intra-)
organization structures and designs (does location matter?)
In particular we also want to
attract papers on the role of SMEs in clusters. Dynamic patterns of
innovations in regions with exceptional growth tend to be supported by
innovative small enterprises involved in dynamic (in contrast to 'static')
business networks (or value webs). Dynamic networks involve both intense
and temporary patterns of collaborative work, which are enabled by new ICTs,
e.g. Computer Supported Collaborative Work (CSCW) applications, electronic
markets.
The Knowledge Management
perception adopted, focuses on complex interactions and knowledge exchanges
within and between clusters. This perspective may lead to an analysis of
conditions that enhance the development and exchange of ideas, which are a
prerequisite for innovation and economic growth.
We invite high-quality research
papers concerned with the role of IS in the development of regional clusters and
their interconnection. The mini-track targets at interdisciplinary
research (e.g. regional sciences, information and knowledge management) from a
broad range of international scholars. Papers should be theoretically
informed, and ideally include empirical evidence of the findings.
Minitrack Co-Chairs
G. John van der
Pijl
Erasmus University
POB 1738, 3000 DR Rotterdam, Netherlands
tel. +31 (0)10 4081508
tel: +31 12 530 0151 (home)
fax.+31 (0)10 4089157
Email:
vanderpijl@few.eur.nl
Pieter Ribbers
Tilburg University
POB 90153, 5000 LE Tilburg, Netherlands
Tel: +31 12 466 2188
Fax: +31 113 466 3377
Email:
p.m.a.ribbers@kub.nl
Martin Smits
Tilburg University
POB 90153, 5000 LE Tilburg, Netherlands
Tel: +31 12 466 2188
Fax: +31 113 466 3377
Email:
m.t.smits@kub.nl
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Topics in
Organizational Systems & Technology
Since many deserving papers do not fit well into
any of the minitracks usually offered, the Topics in Organizational Systems and
Technology minitrack was created to give a proper forum for such papers. The
minitrack provides a forum for non-traditional, imaginative, and thought
provoking research in any IT area. This minitrack particularly encourages
papers addressing new and emerging technologies.
Minitrack Co-Chairs
Kelly Rainer (primary
contact)
Department of Management
College of Business
Auburn University
Auburn, Alabama 36849
Phone: 334-844-6527
Fax: 334-844-5159
Email:
rainer@business.auburn.edu
Mark Frolick
208 Hailstones Hall
Williams College of Business
Xavier University
Cincinnati, OH 45207
513-745-4308
Fax: 513-745-4383
Email:
mark@frolick.net
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RETURN TO LIST OF
TRACKS
Send questions or comments to:
hicss@hawaii.edu