HICSS-38
COLLABORATION SYSTEMS
& TECHNOLOGY TRACK

Co-Chair: Jay F. Nunamaker, Jr.
University of Arizona
Tucson, Arizona  85721
Phone:  (520) 621-4475
Fax:  (520) 621-3918
nunamaker@bpa.arizona.edu


Co-Chair: Robert Briggs
Group Systems.com
Tucson, Arizona  85719
Phone:  (520) 322-7179 
Fax: (520) 325-8319

bbriggs@groupsystems.com


Minitracks:

Advances in Teaching and Learning Technologies
( Joerg Haake, Eric Santanen, David H. Spencer)

Cognition and Knowledge Creation in Collaboration
Technology Supported Group Works

(Souren Paul)

Computer Supported Collaborative Learning Requiring Immersive Presence (CSCLIP)
(Nicholas C. Romano, Jr., Ramesh Sharda)

Design of (Inter-) Organizational Systems: Collaboration and Modeling
( Jaco Appelman, Mariëlle den Hengst, Vlatka HlupicAlan Serrano)

Designing Collaboration Processes & Systems

( Robert O. Briggs, Gert-Jan de Vreede )

Detection of Deception
(Jay Nunamaker)

Distributed Knowledge Management 

(Yukika Awazu, Kevin C. Desouza, Roberto Evaristo)

Measuring the Effectiveness of Collaboration Technologies
(Donald L. Amoroso, Bruce A. Reinig)

Methods and Technologies for Improving Creativity
(Eric Santanen)

Mobile Technologies and Collaboration
(Clay Looney, Joe Valacich)

Negotiation Support System
(Tung Bui, Melvin F. Shakun)

Problem-based Learning Systems and Technologies
(Ben Martz, Morgan Shepherd)

User Experience
(Jay Nunamaker)

Virtual Work, Teams and Organizations
(Manju Ahuja, France Belanger, Robert Davison,  Mary Beth Watson-Manheim)

 

Advances in Teaching and Learning Technologies
The Learning Systems minitrack encourages research contributions that deal with learning theories, cognition, tools and theirdevelopment, enabling platforms, communication media, distance learning, supporting infrastructures, user experiences, research methods, social impacts, or measurable outcomes as they relate to improving teaching and learning.  Appropriate usage environments range from same-time, same-place to anytime, anywhere that increase interactions among the learners and the teacher/facilitator.

Minitrack Co-Chairs:
Eric Santanen (Primary Contact)
Bucknell University
Lewisburg, Pennsylvania 17837
USA
Phone: (570) 577-3652
FAX: (570) 577-1338
http://www.facstaff.bucknell.edu/esantane/

Email:  esantane@bucknell.edu

Joerg Haake

FernUniversität
Gesamthochschule in Hagen
Germany

Phone:  +49 23 31 / 9 87 – 3 27
Fax:   +49 23 31 / 9 87 – 48 96
Email:  Joerg.haake@fernuni-hagen.de

David H. Spencer
NJIT / Rutgers University
Newark, NJ  07102
Phone: (908)213-8908
http://pegasus.rutgers.edu/~dspencer

Email:  dspencer@pegasus.rutgers.edu

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Cognition and Knowledge Creation in Collaboration
Technology Supported Group Works
The minitrack is to discuss cognition and knowledge creation issues in group works that involve the use of GSS and other collaboration technologies.  Relevant topics include, but are not limited to:

I          Cognition in groups:

§         Relationship between input information complexity (information load, diversity, flow, eucity and noxity) and cognitive complexity

§         Impact of input information complexity and cognitive complexity on group performance

§         Influence of group composition, social roles, social loafing, and group consensus requirement on group cognition

§         Cognitive conflicts and cognitive biases (such as adjustment and anchoring, availability); appropriate facilitation styles to manage cognitive conflicts and overcome biases

§         Application of lens model and social judgment theory in electronic collaboration

II       Knowledge creation in groups:

Minitrack Chair:
Souren Paul

Department of Management
College of Business and Administration
Southern Illinois University
Carbondale, IL: 62901-4627
Phone: 618-453-7894 [Work]
Fax: 618-453-7835
Email:  paul@cba.siu.edu
http://www.cba.siu.edu/faculty/spaul/Conferences/HICSS38.htm

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Computer Supported Collaborative Learning Requiring Immersive Presence (CSCLIP)

The minitrack will focus on but not be limited to the following areas:

CSCLIP: Learning Theories, Processes, and Objectives

·        Instructional Design
·        Instructional Effectiveness
·        CSCL
·        eLearning

Group Dynamics, Tasks, and Learning Process

·        Cross Cultural Issues
·
        Virtual Teamwork and Trust

Enabling Technologies

·        Virtual Reality

·        Bandwidth Issues

·        QoS, Artificial Intelligence

·        System Development for Web-based Learning

·        Hardware and Software Development for Virtual Learning Environments 

Minitrack Co-Chairs:
Nicholas C. Romano, Jr.
Assistant Professor
College of Business Administration 
Department of Management Science and Information Systems
Oklahoma State University
700 North Greenwood Avenue
Tulsa, OK 74106-0700 USA
PHONE: (918) 594-8506
FAX: (918) 594-8281
Email:  Nicholas-Romano@MSTM.OKState.EDU


Ramesh Sharda
Department of Management Science and Information Systems
Oklahoma State University
Stillwater, Oklahoma 74078
Phone: (405) 744-8850
Fax:  (405) 744-5180
Email: sharda@mstm.okstate.edu

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Detection of Deception 
Deception is defined as messages and information knowingly transmitted to create a false impression or conclusion.  There are many ways to deceive, such as:  lies, fabrications, concealments, misdirection, bluffs, fakery, mimicry, tall tales, white lies, deflections, evasions, equivocation, exaggerations, camouflage and strategic ambiguity.  A major risk to our way of life in the 21st century is the failure to detect and counter deception in all forms of communication. This requires safeguarding our communication and information systems against manipulation, infiltration, and deception by adversaries.  Yet achieving high information assurance is complicated by the very speed, complexity, volume, and globality of communication and information exchange that the communication systems now afford.  It is also linked by the fallibility of human deception detection.  The complexity of detecting and countering deceptions that involve humans as a source, conduit, or target defies a completely automated solution, and yet we must strive toward detection of deception from human communication and artifacts from computer systems. 

 We are looking to publish papers in the following areas of deception detection: 

·        theories of deception and detection processes

·        experimental and longitudinal research that make humans susceptible to false positives and false negatives

·        reliable indicators of deceit under varying task and communication conditions

·        training courses, methodologies and computer-assisted training programs to improve detection abilities

·        prototypes for automated tools to augment human detection

·        techniques and strategies to distinguish truthful from deceptive information and communications

·        descriptions of test cases, scenarios, laboratories and equipment to test and detect deception.

 
Minitrack Chair:
Jay Nunamaker

Center for the Management of Information
McClelland Hall, Room 430GG
University of Arizona
Tucson, AZ  85721
Tel: (520) 621-4105
Fax: (520) 621-3918
E-mail: jnunamaker@cmi.arizona.edu

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Design of (Inter-) Organizational Systems: Collaboration and Modeling
This minitrack is to discuss the support for groups to jointly design (inter-) organizational systems.  It provides one of the key international platforms on which collaborative engineering issues can be discussed.

Topics include but not limited to:

A.  Collaborative approaches to (inter-) organizational design

·        joint modeling sessions

·        group communication, facilitation and coordination

·        analyst and stakeholder interaction, responsibilities, and roles

·        gaming

·        theories and guidelines for organizational design and development

·        change management

·        integrated information technology and business process approaches

B.  Modeling techniques used in collaborative settings

·        modeling techniques ( (dynamic) enterprise and process modeling, system dynamics, object-oriented modeling, diagramming techniques to capture time-related aspects, and simulation/animation models)

·        incorporation of external factors and influences, uncertainty, flexibility, and longevity

·        information visualization techniques

·        evaluation of various modeling methods

·        combining simulation and knowledge management for organizational design

·        combining information systems and business process modeling

·        Integration of simulation and group support tools and techniques 

C.  Supporting tools for collaborative modeling

·        interactive modeling workbenches and CASE tools

·        modeling support for (stakeholder) groups

·        simulation/animation tools

·        data collection tools

·        knowledge management tools

·        electronic meeting tools for organizational design

·        use of design tools applied in organizational contexts

Minitrack Co-chairs:
Mariëlle den Hengst

Delft University of Technology
Faculty of Technology, Policy and Management
P.O. Box 5015, 2600 GA Delft, The Netherlands
Phone: +31-15-2788542
Fax: +31-15-2783429
Email:  m.den.hengst@tpm.tudelft.nl


Vlatka Hlupic
Brunel University
Department of Information Systems and Computing
Uxbridge, Middlesex, UB8 3PH, United Kingdom
Phone: +44-1895-816212
Fax: +44-1895-251686
Email:  vlatka.hlupic@brunel.ac.uk

 Jaco Appelman
Delft University of Technology
Faculty of Technology, Policy and Management
P.O. Box 5015, 2600 GA Delft, The Netherlands
Phone: +31-15-2783709
Fax: +31-15-2783429
Email:  j.h.appelman@tbm.tudelft.nl


Alan Serrano
Brunel University
Department of Information Systems and Computing
Uxbridge, Middlesex, UB8 3PH, United Kingdom
Phone: +44-1895-273622
Fax:  : +44-1895-251686
Email:  Alan.Edwin.Serrano-Rico@brunel.ac.uk


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Designing Collaboration Processes & Systems
The “Designing Collaboration Processes & Systems” minitrack focuses on:

1.      Methods & techniques to improve (a)synchronous collaboration between co-located and distributed people.

2.      Theoretical foundations and practical approaches to model and design collaborative work arrangements.

3.      The design, application, and evaluation of collaborative technologies that support (inter)-organizational collaboration and coordination. 

Themes and topics of relevance to this minitrack include, but are not limited to (related topics not listed are especially welcome): 

Collaboration techniques and processes

·        Focusing on patterns of collaboration

·
        Focusing on repeatable/Recurring processes, 

Facilitation of group work

·        Facilitation of dispersed group processes

·        Ethical issues around facilitation

·        Styles of facilitation

 Collaboration Technology

·        Building robustness into collaboration systems

·        Building flexibility and longevity into collaboration systems

·        Design principles for collaboration technology

 Collaboration Technology Adoption, Adaptation, and Transition

·        Training work group members and work group leaders

·        Change management in collaborative contexts

·        Coping with resistance to change in collaborative contexts

 Design approaches for collaboration processes & technologies

·        Measuring the efficiency and effectiveness of collaboration processes and systems

·        Theories and guidelines for designing collaboration processes

·        Strategies for designing collaboration processes & technologies

 Minitrack Co-Chairs:
Gert-Jan de Vreede (Primary Contact)

University of Nebraska at Omaha & Delft University of Technology
Department of Information Systems & Quantitative Analysis
Phone: (402) 554-2026 
Fax: (402) 554-3400
Email:  gdevreede@mail.unomaha.edu

Robert O. Briggs

University of Arizona & Delft University of Technology
Email:  bbriggs@bpa.arizona.edu

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Distributed Knowledge Management 
The goal of this track is to explore the notion of managing knowledge in today’s distributed environment. Specifically, we are interested in papers that explore issues, challenges, and case studies of sharing and leveraging knowledge using new advances in protocols, approaches or technology in a distributed, collaborative, virtual, or global context. We are especially interested in novel approaches to traditional barriers associated with managing knowledge.  Moreover, we welcome not only empirical or theory testing papers but also frameworks, theory building papers or papers that describe working distributed knowledge management environments.  Potential topics include:

We solicit papers not limited but including the following domains:

Minitrack Co-Chairs:
Roberto Evaristo (Contact Person)
Information and Decision Sciences Department
University of Illinois, Chicago
601 S. Morgan Street MC 294
Chicago, IL 60607-7124 USA
Phone: 312.996.8415
Fax: 312.413.0385
Email:  evaristo@uic.edu

Kevin C. Desouza
Center for Research in Information Management
Department of Information & Decision Sciences
University of Illinois at Chicago
601 South Morgan Street, M/C 294
Chicago, Illinois 60607
Phone: +1 312 829 8447
Fax: +1 312 413 0385
Email:  kdesou1@uic.edu  

Yukika Awazu
YA Research & Solutions
Chicago, IL
Email:  yukika_awazu@ya-research.com


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Measuring the Effectiveness of Collaboration Technologies
Collaboration technologies are seeing widespread adoption and implementation at all levels of organizations, from temporary or long-term project teams to large scale inter-organizational systems such as extranets and wide area networks.  However, it is often difficult to quantify the effectiveness of such systems. 

With that in mind, we are looking for papers that do one or more of the following:

Minitrack Co-Chairs:
Donald L. Amoroso (Primary Contact)

Department of Information and Decision Systems
College of Business Administration
San Diego State University
San Diego, CA  92182, USA
(619) 594-4397
Email:  amoroso@mail.sdsu.edu

Bruce A. Reinig

Department of Information and Decision Systems
College of Business Administration
San Diego State University
San Diego, CA  92182, USA
(619) 594-3032
Email:  breinig@mail.sdsu.edu

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Methods and Technologies for Improving Creativity

The Methods and Technologies for Improving Creativity minitrack encourages research contributions that deal with theories and models of creativity, the creative process, techniques for achieving and enhancing creative performance, and methods for assessing creative outcomes.  Special emphasis will be placed upon submissions that feature the use of collaboration technologies to study, measure, enhance, or codify techniques that lead to sustained or repeatable levels of increased creativity.

Minitrack Chair:
Eric Santanen, Ph.D.
Department of Management
Bucknell University
Lewisburg, Pennsylvania 17837
USA
Phone: (570) 577-3652
Fax: (570) 577-1338
http://www.facstaff.bucknell.edu/esantane/     
Email:  esantane@bucknell.edu

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Mobile Technologies and Collaboration

This mini-track will focus on the rapidly changing and evolving use of mobile computing technologies for human-to-human and human-to-machine interaction, mobile commerce (m-commerce) and collaboration. A broad range of topics and research approaches will be examined within the MTC mini-track. We are particularly interested in those topics that are likely to promote discussion within the sessions. These topics include, but are not limited to:

Minitrack Co-Chairs:
Clay Looney(Primary Contact)

Assistant Professor of Commerce
McIntire School of Commerce
University of Virginia
P.O. Box 400173
Charlottesville, VA  22904-4173
Tel:  (434)243-8672
Fax:  (434-924-7074
Email:  cal4n@virginia.edu

Joe Valacich
College of Business and Economics
Washington State University
PO Box 644729
Pullman WA 99164-4729
Tel: 509-335-1112
Fax: 509-335-4275
jsv@wsu.edu

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Negotiation Support System
This minitrack explores research issues related to the design, implementation, use and evaluation of negotiation support systems in business. Topics of special interest include, but are not limited to:

 Minitrack Co-Chairs:
Tung Bui (Primary Contact)

2404 Maile Way, E303
Honolulu, HI 96822 USA
Tel. 808-956-5565
Fax. 808-956-9889
http://ec.cba.hawaii.edu
Email:  tbui@cba.hawaii.edu


Melvin F. Shakun
Stern School of Business
New York University
Email: 
mshakun@stern.nyu.edu


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Problem-based Learning Systems and Technologies
Human understanding is a key component in today’s knowledge economy.  To capitalize on this component, organizations are placing increasing importance on systems to support learning.  These are complex systems comprised of learners, instructors, processes, protocols, hardware, and software. The interaction of Problem-based learning (PBL) methods and technology offers great potential as a foundation for exploring these learning systems. 

This mini-track is intended as a forum for researchers and practitioners to demonstrate the integration of problem based learning and technology. This mini track is especially interested in papers that:

·        Discuss and demonstrate how technology can be used for Problem Based Learning;

·        Provide protocols or detailed processes for using technology to participants for problem based learning;

·        Report research findings with problem based learning methods.

Minitrack Co-Chairs:
Ben Martz (Primary Contact)

University of Colorado at Colorado Springs
College of Business
1420 Austin Bluffs Blvd
Colorado Springs, CO  80933
Phone:(w)719-262-3414
Email:  wmartz@uccs.edu

Morgan Shepherd

University of Colorado at Colorado Springs
College of Business
1420 Austin Bluffs Blvd
Colorado Springs, CO  80933
Phone: (w) 719-262-3641
Email:  mshepher@uccs.edu

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User Experience
This minitrack will focus on user experience from real organizations and real problems. The technological and process advances gained through years of research and practical experience are shared by the authors of papers in this session. The papers should describe the recent advances in groupware and knowledge management development and experiences. The authors should share insights and knowledge gained from their experiences.  

You may consult last year’s program for a list of titles from HICSS-34 in this minitrack. The papers in this session describe efforts in process design and planning, and development of practical guidelines for collaboration and knowledge management. The papers should discuss insight and lessons learned to real world applications.

Minitrack Chair:
Jay Nunamaker

Center for the Management of Information
McClelland Hall, Room 430GG 
University of Arizona
Tucson, AZ  85721
Tel: (520) 621-4105
Fax: (520) 621-3918
E-mail: jnunamaker@cmi.arizona.edu  

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Virtual Work, Teams, and Organizations

This mini-track focuses on challenges presented by geographical, temporal, and cultural distribution among individuals working in teams, organizations, and communities. We seek papers addressing these issues from an organizational, managerial, team, community, or individual perspective. We are also interested in enabling technologies and their use in this environment. In addition, we are interested in papers addressing the methodological difficulties of doing research in this area.

Topics including but not limited to (related topics not listed are especially welcome):

·        Research on the effects of virtual environments on individuals, teams, organizations, and communities

·        Effective leadership models in virtual work environments and communities

·        Career development and mentoring in virtual work environments

·        Use of information and communication technologies in virtual environments

·        Role of national, organizational and/or professional culture and norms in virtual work environments

·        Social environment, sense of community, and identity in virtual environments

·        Effect of telecommuting on individuals, managers, and organizations

·        Conflict management in (multi-cultural) distributed work arrangements

·        Frameworks, theories and constructs related to virtual environments

·        Studies of communication in virtual environments

·        Cross-cultural collaborative applications

·        Multilingual systems that facilitate virtual work

Minitrack Co-Chairs:
Robert Davison (Primary Contact)

Information Systems Department
City University of Hong Kong
Tat Chee Avenue
Kowloon, Hong Kong
852-27887534 (T)
852-2788-8694 (F)
Email:  isrobert@cityu.edu.hk

Manju Ahuja

Kelley School of Business
Information Systems Department
Indiana University
1309 East Tenth Street
Bloomington, IN 47405
Phone:  (812) 855-2655
Fax: (812) 855-4985
Email:  mahuja@indiana.edu

France Belanger
Pamplin College of Business
Virginia Polytechnic Institute and State University
3007 Pamplin Hall, Blacksburg, VA 24061-0101
540. 231.6720 (voice)
540.231.2511 (fax)
Email:  belanger@vt.edu

 Mary Beth Watson-Manheim

Information & Decisions Department
University of Illinois at Chicago
601 S. Morgan Street, UH 2426
Chicago, IL   60607
Tel: (312) 996-2370
Fax: (312) 413-0385
Email:  mbwm@uic.edu

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Send questions or comments to: hicss@hawaii.edu