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Monterey, California 93943-5103
Phone: (831) 656-2260
Fax: (831) 656-3679
Email:
drdolk@nps.edu
Minitracks
Agent Technology, Intelligent Systems and Soft Computing in Management Support (Pirkko Walden, Masoud Nikravesh and Christer Carlsson)
Contract Management and Decisions Support in Services Science (Dickson Chiu and Patrick Hung)
Emergency Preparedness Information Systems (Murray Turoff, Michael Chumer, and Bartel Van de Walle)
Intelligent Decision Support for e-Logistics and Supply Chain Management (Andreas Fink, Hans-Jürgen Sebastian, Stefan Voß)
Mobile Value Services: Mobile Technology Applications and Value-Adding Products and Services (Christer Carlsson and Pirkko Walden)
Modeling Knowledge Intensive Processes (Balasubramaniam Ramesh and Peng
Xu)
Agent Technology, Intelligent Systems and Soft Computing in Management Support
This minitrack is focused on the theory and applications of agent technology, intelligent systems and soft computing in management and management support technology. This includes:
Pirkko Walden (Primary contact)
IAMSR
Åbo Akademi University
DataCity B 6734
20520 Åbo, Finland
IAMSR
Åbo Akademi University
DataCity B 6734,
20520 Åbo, Finland
Department of EECS
University of California,
Berkeley - CA 94720
Phone: (510) 643-4522
Fax: (510) 642-5775
To address the needs of the growing service sector in this Age of Information and Communication, IBM recently proposed to the industry and academia an emerging research and curriculum area called Services Science. Based on this context, there is recently increasing research interest in service science, management, and technologies. This minitrack seeks scientists, educators, industry people, policy makers, decision makers, and others who have some insight and vision and understanding of the big challenges in this emerging arena.
Topics of interest include but are not limited to the theoretical, technical, or empirical aspects of the following:
Principles, theories and challenges of Services Science
Cultural issues in Services Science
Service Level Agreements (SLA)
Services contract specifications, cases, and models.
Automatic and semi-automatic services contract generation and management
Semantic and process support for services contracting, operations, and management
Legal issues in services contract and operations
Service marketing and relationship management
Decision models and decision support systems for service-related management and operations
Dickson K. W. Chiu (Primary contact)
Dickson Computer Systems, Hong Kong
Phone: +852.2712.6448
Fax: +852.2712.6466
E-mail: dicksonchiu@ieee.org
Faculty of Business and Information Technology
The University of Ontario Institute of Technology (UOIT), Canada
Phone: +1 905.721.3111 ext. 2835
Fax: +1.905.721.3372
E-mail:
patrick.hung@uoit.ca
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Any aspect of the design, development, deployment, operation, or evaluation of Emergency Preparedness Information Systems are appropriate for this minitrack – provided the focus is on the tools, functionality, and/or interface that the system provides to human users involved with emergency and crisis response. Equally welcome also are papers that focus on requirements for this environment and/or the impact or relationship of such systems to the behavior of the individuals or organizations involved.
Papers that focus on the underlying technology or hardware of computers, networks, sensors, mobile devices and their improvements in such areas as throughput, accuracy, and security, should be directed to other appropriate sessions. An exception might be any special purpose input/output device for users of such systems that aid in meeting user requirements.
This minitrack is concerned with the functionality that Emergency Preparedness Information System provides for those involved in:
Murray Turoff (Primary contact)
Information Systems Department
New Jersey Institute of Technology
University Heights
Newark NJ 07102
Phone: 973-596-3366
Fax: 973-596-5777
murray.turoff@njit.edu
http://is.njit.edu/turoff
Information Systems Department
New Jersey Institute of Technology
University Heights
Newark NJ 07102
Phone: 973-596-5484
Fax: 973-596-5777
Faculty of
Economics and Business Administration
Information Systems and Management
Room B 725
P.O. Box 90153
NL-5000 LE Tilburg
The Netherlands
Phone +31
13 466 2016
Fax +31 13 466 3069
bartel@uvt.nl
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Information technology (IT) is a prerequisite for successful supply chain management (SCM) today and will become even more so in the near future. The e-Logistics field is developing very dynamically. While IT systems are vital components in supply chains, their successful management rests on intelligent and coordinated decision making throughout the logistics network. Intelligent decision support – using advanced decision technologies – are becoming increasingly important in e-Logistics and SCM. Data mining can be used to store and analyze product, inventory, and sales information. Simulation and optimization, which can be found in advanced planning and scheduling systems, can be employed for e.g. inventory, production, procurement, and distribution planning. Intelligent agents can, for example, communicate with different partners in the supply chain, assist in collecting information, share product information, negotiate prices, and distribute alerts throughout the logistics networks. The design and implementation of intelligent decision technologies to support human agents in e-Logistics and SCM is a very active field both in research, consulting and software development.
We seek papers dealing with decision technologies that contribute to intelligent decision support in the whole field of e-Logistics and in particular in all categories of SCM. We are especially interested in real world applications and in software solutions that assist in solving decision problems.
This includes but is not restricted to:
http://www.uni-hamburg.de/IWI/hicss/
Andreas Fink (Primary contact)
University of Hamburg
Institute of Information Systems
Von-Melle-Park 5
D-20146 Hamburg, Germany
Phone: +49-40-42838-4706
Fax: +49-40-42838-5535
fink@econ.uni-hamburg.de
RWTH Aachen University
Department of Operations Research and Logistics Management
Templergraben 64,
D-52062 Aachen, Germany
Phone: ++49 241 80 9 61 85
Fax: ++49 241 8092-168
http://www.or.rwth-aachen.de
Hamburg University
Institute of Information Systems
Von-Melle-Park 5
D-20146 Hamburg, Germany
Phone: ++49 40 42838-3062
Fax: ++49 40 42838-5535
stefan.voss@uni-hamburg.de
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Mobile Value Services: Mobile Technology Applications and Value-Adding Products and Services
This minitrack is focused on the theory and applications of mobile value service enabling technologies and business models.
This includes but is not limited to:
Christer Carlsson (Primary contact)
IAMSR
Åbo Akademi University
DataCity B 6734,
20520 Åbo, Finland
IAMSR
Åbo Akademi University
DataCity B 6734
20520 Åbo, Finland
pirkko.walden@abo.fi
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The
objective of this minitrack is to provide a forum for emerging research on the
modeling and use of knowledge in knowledge intensive processes such as software
development and new product development. Wide range of issues related to the
representation and support for knowledge intensive processes – using a variety
of methods and tools ranging from formal models to cognitive approaches – are
of interest. Our objective is to encourage submissions on multiple aspects of
the problem as well as promote diversity in perspectives. Accordingly, the
scope of the minitrack will encompass research on modeling concepts, methods,
and applications. We also welcome submissions that focus on the use and
efficacy of process knowledge in the design of products, systems or services.
Balasubramaniam Ramesh (Primary Contact)
Department of Computer Information Systems
Georgia State University
35 Broad Street, Atlanta, GA 30303
Phone: 404-651-3823
Fax: 707-598-1412
Dr. Peng Xu
Management Science and Information Systems Department
College of Management
University of Massachusetts Boston
100 Morrisey Blvd.
Boston, MA 02125-3393
Phone: 617-287-7882
Email: peng.xu@umb.edu
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