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Customer Information & Decision Support System

Mr. Cheung Kwok Wai, Stephen

 

The Customer Information System is developed for the banking sector, enabling the maintenance of customer and account information. The Decision Support System enables staff to print strategic report on request. For instance, a customized daily report for time deposit, by which staff can query the amount of time deposit, which will come due on a certain date, or within a time interval, specified.

An important part of the system is security. Staff can only access the information they are entitled to. The supervisory seniors, however, are empowered to temporary authorize their subordinates to process restricted functions.

 

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